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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering Windows-based server environments and Microsoft Active Directory, with a strong focus on system performance monitoring, troubleshooting, and security best practices. Proficient in supporting virtualization technologies like VMware and managing endpoint systems and mobile devices.
Highest-signal resume keywords
Windows Server AdministrationActive Directory ManagementVMware Virtualization SupportSystem Backup and RecoveryIT Security Best Practices
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems AdministrationInfrastructure SupportTroubleshootingNetworking ConceptsEndpoint ManagementDisaster Recovery TechnologiesPatching and MaintenanceDocumentationUser Account ManagementAccess Control
Soft Skills
Effective CommunicationProblem-SolvingProcess Adherence
Tools & Technologies
Microsoft Active DirectoryVMwareBackup SolutionsEndpoint Protection ToolsMobile Device Management
Certifications & Qualifications
Associate’s or Bachelor’s Degree in Information TechnologyComputer Science
Industry Keywords
IT StandardsComplianceAudit RequirementsInfrastructure ProjectsOn-Call Support
Tech Stack
Tools & technologiesVMware
About the role
Key responsibilities & impact- Administer and support Windows-based server and infrastructure environments, including physical and virtual systems
- Create and maintain user accounts, access controls, and security privileges in Microsoft Active Directory environments
- Support system backup and recovery processes
- Monitor system performance, availability, and alerts; troubleshoot and resolve infrastructure-related issues
- Support VMware and other virtualization environments through routine maintenance and operational support
- Maintain and support enterprise email systems, including mailbox administration and distribution lists
- Support endpoint systems, mobile devices, and associated management technologies
- Assist with infrastructure security tools and controls, including endpoint protection and system hardening
- Provide second-level support for help desk and end-user issues, including escalation resolution
- Assist with system upgrades, patching, and maintenance activities
- Document system configurations, procedures, and troubleshooting steps
- Support infrastructure projects and deployments under the direction of senior administrators or management
- Follow established IT standards, policies, and procedures
- Support audit, compliance, and documentation requirements
- Participate in on-call rotation and provide after-hours support as required
Requirements
What you’ll need- Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience
- 3 to 5 years of experience in systems administration or IT infrastructure support
- Working knowledge of Microsoft Windows Server and Active Directory environments
- Experience with virtualization platforms such as VMware
- Familiarity with backup, storage, and disaster recovery technologies
- Basic understanding of networking and infrastructure concepts
- Familiarity with endpoint management and mobile device support
- Understanding of IT security best practices and ability to follow established controls
- Strong troubleshooting and problem-solving skills
- Ability to follow processes and work within established standards
- Effective communication skills and ability to work with end users and technical teams
- Ability to participate in an on-call rotation and provide after-hours support as required
Benefits
Comp & perks- Equal employment opportunity and anti-discrimination protections
- After-hours support/on-call compensation is not specified