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Dispatch Operator

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. Manage market events from start to finish, monitoring market conditions, deciding when and how customers should respond, and running events from first alert to all clear .

Posted 10/30/2026full-timeRemote • CanadaJuniorMid-Level💰 CA$100,000 - CA$150,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing market events and demand response in the energy sector, utilizing data analysis and AI tools to optimize operations and improve decision-making. Proficient in electricity market dynamics, including capacity auctions and demand charges, with a focus on precise communication and customer engagement.

Highest-signal resume keywords
Demand Response ManagementElectricity Market UnderstandingAI Tool UtilizationDispatch ExperiencePython or SQL Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Demand ResponseElectricity Market AnalysisCapacity Auction ExperienceForecast ModelingData AnalysisDecision Making Under PressureBattery DispatchGenerator DispatchSCADA System ExperienceWeather Forecasting
Soft Skills
Calm JudgmentPrecise Written Communication
Tools & Technologies
Energy Management SystemAI Tools
Industry Keywords
IESOPJMNYISOOntario's Industrial Conservation InitiativeGrid OperationsUtility OperationsCommercial Electricity BillsCoincident PeaksDemand ChargesDistributed Energy Resources

Tech Stack

Tools & technologies
PythonSQL

About the role

Key responsibilities & impact
  • Manage market events from start to finish, monitoring market conditions, deciding when and how customers should respond, and running events from first alert to all clear
  • Identify likely peak days and hours in IESO (Ontario 5CP), PJM, and NYISO using forecast models, weather data, and grid operator reports
  • Run demand response events
  • Assess IESO capacity auction events and utility demand response programs
  • Decide what to pass on to customers and manage activations through settlement
  • Keep registrations, bids, and auction submissions on track
  • Find customer-specific opportunities and build and execute plans using batteries and flexible loads
  • Control assets through the energy management system, including dispatching batteries and monitoring operating limits
  • Work with engineering to improve energy management tools
  • Ensure event notifications are accurate, timely, and actionable
  • Review and improve AI recommendations and customer notification drafts
  • Test AI tools against historical events and identify needed data
  • Compare decisions with outcomes after events and seasons to improve procedures and tools
  • Track new programs, rule changes, and market opportunities and bring recommendations to the team

Requirements

What you’ll need
  • Two to five years in the energy sector, such as utility operations, grid or system operations, dispatch, or energy services
  • Solid understanding of electricity markets and commercial electricity bills, including wholesale prices, capacity, coincident peaks, demand charges, and demand response
  • Comfort making decisions from forecasts, weather data, and probabilities rather than certainties
  • Calm, decisive judgment under time pressure
  • Precise written communication
  • Daily use of AI tools, the habit of checking their output, and an interest in building your own
  • Availability for early mornings, evenings, and some weekends during peak seasons
  • Drive to become a recognized expert in market operations
  • Dispatch experience with batteries, generators, or other distributed energy resources
  • Experience with an EMS or SCADA system
  • Knowledge of Ontario's renewed market (day-ahead market and OZP), PJM, or NYISO
  • Experience with the IESO capacity auction or Ontario's Industrial Conservation Initiative (Class A)
  • Python or SQL for working with price, forecast, and interval data
  • Background in meteorology or weather forecasting

Benefits

Comp & perks
  • Competitive salary
  • Stock options
  • Health benefits
  • Flexible schedules
  • Work-from-home environment
  • Generous vacation policy
  • Regular team events, including quarterly team onsites