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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in z/OS installation and maintenance, including SMP/E, along with strong problem-solving and analytical skills. Proficient in managing ISV software installations and configurations while providing excellent customer service and collaboration within a team environment.
Highest-signal resume keywords
Z/OS Installation and MaintenanceTSO/ISPF, SDSF, JCLUnix System Services (USS)ISV Software InstallationMainframe System Programming
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Z/OSSMP/ETSOISPFSDSFJCLUnix System ServicesUSS File System ManagementZ/OS SecurityZ/OS Systems Programming
Soft Skills
Team CollaborationInterpersonal CommunicationCustomer ServiceAnalytical SkillsProblem-Solving
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Mainframe EnvironmentLarge EnterpriseIncident ManagementChange ManagementTechnical Support
Tech Stack
Tools & technologiesUnix
About the role
Key responsibilities & impact- Provide support for ongoing projects requiring installation, upgrade, testing, configuration, and implementation of ISV software
- Monitor software and provide on-call support
- Research and evaluate new software
- Assist team members and other areas with technical questions and problem resolution
- Participate in the on-call schedule
- Resolve incidents and problems
- Handle incidents, changes, and problems
- Configure and customize systems
- Set up parameters
- Communicate with vendors
- Participate in and contribute to technical projects
- Support problem resolution and implementation of changes
- Perform moderately complex ISV installations
Requirements
What you’ll need- Minimum of 5+ years of experience within a mainframe environment within a large enterprise or equivalent combination of education and experience
- Bachelor’s degree required and/or equivalent work experience
- Knowledge and understanding of z/OS and z/OS installation and maintenance including SMP/E
- Strong knowledge of TSO/ISPF, SDSF, JCL
- Strong knowledge of Unix System Services (USS)
- Strong knowledge of USS file system management and security
- Ability to work well as a team member
- Stress resistant in case of Major Incident- and/or emergency situations
- Good interpersonal, verbal and written communication skills
- Customer Service skills at management level
- Good collaboration and teamwork skills
- Must be self-motivated
- Strong analytical skills and problem-solving capabilities
- Good planning and organizational skills
- Initiative and good learning abilities
- Ability to perform skill set of a Mainframe System Programmer
- Ability to perform moderately complex ISV installations
- Knowledgeable in z/OS security
- Knowledgeable in z/OS systems programming functions
- Understanding of z/OS services structure, Parallel Sysplex, and Catalog management
Benefits
Comp & perks- Unlimited Paid Days Off
- Three health plan options
- 401k with company match
- Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
- Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
- Paid childbearing and paternal leave
- Education Reimbursement, Student Loan Assistance or 529 College Funding
- Sabbatical leave
- Wellness program
- Flexible work schedule
- Annual bonus plan based on company and individual performance
- Equity grant under our Associate Equity Appreciation Program
- Option to work from home or in Ensono offices when not required to be on a client site
