Senior Automation, Observability Engineer

Ensono

. Design, implement, and maintain enterprise monitoring and observability solutions .

Posted 9/17/2026full-timeRemote • United StatesSenior💰 $113,000 - $147,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and maintaining enterprise monitoring and observability solutions, with a strong focus on Grafana, IBM Instana, and telemetry data analysis. Proficient in automation using Python, PowerShell, and Infrastructure as Code methodologies.

Highest-signal resume keywords

Grafana DevelopmentIBM Instana AdministrationPrometheus MonitoringAnsible AutomationIncident Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

GrafanaIBM InstanaSolarWindsTelegrafPrometheusInfluxDBPythonPowerShellLinux Shell ScriptingVBScript

Soft Skills

TroubleshootingRoot Cause AnalysisOperational SupportCollaborationCommunication

Tools & Technologies

VMwareCitrix VDIServiceNowITIL FrameworkELT Platforms

Industry Keywords

ObservabilitySLO MonitoringSLA MonitoringInfrastructure OperationsSite Reliability Engineering

Tech Stack

Tools & technologies

AnsibleAWSAzureCitrixCloudDNSDockerGoogle Cloud PlatformGrafanaIoTJenkinsKubernetesLinuxMicroservicesPrometheusPuppetPythonServiceNowShell ScriptingVMware

About the role

Key responsibilities & impact

Design, implement, and maintain enterprise monitoring and observability solutions
Develop and maintain Grafana dashboards, alerts, and visualizations
Monitor infrastructure, applications, middleware, IoT services, and enterprise telemetry using IBM Instana, Grafana, SolarWinds, and related tools
Configure and manage data collection with Telegraf, Prometheus, and monitoring agents
Analyze metrics, logs, traces, events, and telemetry to identify bottlenecks and service degradation
Support SLO, SLA, and operational health monitoring initiatives
Perform root cause analysis and troubleshoot infrastructure and application issues
Support onboarding, monitoring, and operational management of FOAK services and enterprise applications
Configure, validate, and troubleshoot ELT integrations and telemetry pipelines
Monitor log ingestion, event correlation, and telemetry data quality
Monitor Linux and Windows servers, VMware, Citrix VDI, DNS, proxy, middleware, integration services, enterprise applications, and IoT platforms
Investigate performance issues, recurring alerts, infrastructure anomalies, capacity, availability, and service health
Support platform upgrades, maintenance, and operational readiness reviews
Configure and maintain InfluxDB, including retention policies, performance tuning, and capacity planning
Develop operational dashboards and reports for performance insights
Acknowledge, investigate, troubleshoot, and resolve incidents
Coordinate incident resolution with Infrastructure, Network, Cloud, Security, Application, and Service Delivery teams
Participate in major incident bridges, disaster recovery exercises, and 24x7 operations support
Follow escalation procedures, SOPs, runbooks, and ITIL processes; support Problem Management and RCA documentation
Administer IBM Instana environments and support APM configuration, alerts, baselines, and thresholds
Develop Python, PowerShell, Bash, and VBScript automation for operational tasks, monitoring deployments, remediation, and event-driven workflows
Implement Ansible and Puppet infrastructure automation, server provisioning, configuration management, agent deployment, playbooks, and pipelines
Maintain SOPs, runbooks, monitoring procedures, escalation matrices, and observability documentation
Participate in knowledge-transfer sessions, service onboarding, service transition, migration, and continuous improvement initiatives

Requirements

What you’ll need

Required skills in Grafana, IBM Instana, SolarWinds, Telegraf, Prometheus, InfluxDB, OpenTelemetry, Grafana Alloy, APM monitoring, event management, alert management, observability concepts, and SLO/SLA monitoring
FOAK support and Enterprise Logging & Telemetry (ELT) experience
Log aggregation and correlation, telemetry data analysis, event correlation, application onboarding, and monitoring standards/observability frameworks
VMware, Linux administration, Windows Server, Citrix VDI, DNS services, proxy services, middleware technologies, and infrastructure performance monitoring
Python, PowerShell, Linux shell scripting, and VBScript
Ansible, Puppet, webhooks, and Infrastructure as Code (IaC)
ServiceNow, incident management, problem management, change management, ITIL Framework, and major incident management
Preferred experience: 7 to 10+ years in Monitoring, Observability, Infrastructure Operations, SRE, or Platform Engineering
Experience supporting large-scale enterprise environments and 24x7 operations
Hands-on experience with Grafana, Instana, SolarWinds, Telegraf, Prometheus, and InfluxDB
Experience supporting VMware, Citrix, middleware, enterprise applications, and cloud monitoring platforms
Experience with FOAK applications and ELT platforms
Strong troubleshooting, RCA, incident management, and operational support skills
Experience with automation frameworks and Infrastructure as Code (Ansible preferred)
Experience integrating observability platforms with enterprise automation solutions
Nice-to-have: Docker, Kubernetes, AWS, Microsoft Azure, Google Cloud Platform, Jenkins, GitHub Actions, GitLab CI/CD, REST APIs, microservices monitoring, and DevOps/SRE practices

Benefits

Comp & perks

Unlimited Paid Days Off
Three health plan options
401k with company match
Dental, vision, short-term disability, long-term disability, life and AD&D coverage
Flexible spending accounts
Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
Paid childbearing and paternal leave
Education Reimbursement
Student Loan Assistance or 529 College Funding
Sabbatical leave
Wellness program
Flexible work schedule
Annual bonus plan based on company and individual performance
Equity grant under the Associate Equity Appreciation Program
Option to work from home or in Ensono offices when not required on a client site