People Operations Generalist

ENT

. Serve as the first point of contact for employee questions via Slack, email, and ticketing .

Posted 9/22/2026full-timeSan Francisco • California • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in People Operations and HR coordination, with a strong focus on onboarding, offboarding, and compliance across multiple countries. Proficient in managing HRIS systems and implementing automation workflows to enhance operational efficiency.

Highest-signal resume keywords

People Operations ExperienceHiBob HRIS AdministrationOnboarding and Offboarding ManagementExcellent Communication SkillsStrong Organizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR CoordinationOperational HR WorkflowsData Integrity ManagementCompliance ManagementAutomation Workflows

Soft Skills

Service-Minded ApproachCuriosity and Continuous ImprovementDiscretion and Confidentiality

Tools & Technologies

HiBobSequoiaOSCheckrCarta

Industry Keywords

Employee ProgramsOpen EnrollmentVendor RelationshipsI-9 VerificationEmployment Documentation

About the role

Key responsibilities & impact

Serve as the first point of contact for employee questions via Slack, email, and ticketing
Build resources enabling employees to answer more questions through self-service
Own onboarding from pre-boarding logistics through the first 90 days
Run offboarding and exit interviews, converting feedback into actionable leadership insights
Administer the HiBob HRIS, including data integrity, workflows, permissions, and reporting
Support global benefits and perks across the US, UK, and Canada
Manage open enrollment, vendor relationships, and the Employer of Record partnership
Maintain compliance across three countries, including I-9 verifications and employment documentation
Maintain and champion People policies
Build and grow the internal resource hub
Identify and implement AI and automation workflows to replace manual work
Turn one-off requests into repeatable, scalable processes

Requirements

What you’ll need

San Francisco; onsite or within commuting distance and in the SF office regularly, typically 2 to 3 days a week
2–4 years of experience in People Operations, HR coordination, or employee programs
Demonstrated ownership of operational HR workflows such as leave of absence, accommodations, onboarding, or offboarding
Working knowledge of HR systems including HiBob, SequoiaOS, Checkr, and Carta, with comfort learning new tools
Excellent written and verbal communication skills, including employee-facing documentation and internal HR communications
Strong organizational skills with the ability to manage multiple programs, timelines, and stakeholders
Service-minded approach and ability to handle sensitive situations with care, discretion, and confidentiality
Curiosity and continuous-improvement mindset
Legally authorized to work in the country where the job is located

Benefits

Comp & perks

Meaningful equity on top of salary
Ent pays 90% of medical, dental, and vision premiums
Ent covers 75% of dependent medical, dental, and vision premiums
Flexible PTO
14 weeks of fully paid parental leave for birth, adoption, or foster
$100 monthly lifestyle account for fitness, wellness, learning, and more
$500 home office stipend when joining as a remote employee