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Entegris

Senior Specialist, Customer Enablement

Entegris

. Serve as the primary Customer Enablement point of contact for North America OEM accounts and their broader ecosystem .

Posted 9/22/2026full-timeRemote • United StatesSenior💰 $85,500 - $95,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer enablement and relationship management within the semiconductor manufacturing industry, leveraging strong analytical and forecasting skills to drive customer satisfaction and operational efficiency.

Highest-signal resume keywords
Customer EnablementSemiconductor Industry ExperienceSAP ProficiencyAdvanced Excel SkillsAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Customer Satisfaction ManagementForecastingOperational PrioritizationComplex Problem ResolutionInventory ManagementBusiness AcumenCross-Functional CollaborationQuality Notification CommunicationProduct Change Notification ManagementRevenue Support Activities
Soft Skills
Relationship BuildingInfluencing DecisionsCommunication SkillsLeadership in Customer EngagementsContinuous Improvement Mindset
Tools & Technologies
SAPExcel
Industry Keywords
Semiconductor MaterialsSpecialty ChemicalsContamination ControlFiltrationAdvanced MaterialsOEM AccountsCustomer AlignmentOperational EfficiencyCross-Functional TeamsBusiness Reviews

About the role

Key responsibilities & impact
  • Serve as the primary Customer Enablement point of contact for North America OEM accounts and their broader ecosystem
  • Maintain ownership of customer satisfaction and revenue-support activities for mature product lines and recurring revenue
  • Resolve complex customer, product, supply, and service issues by coordinating across internal teams and functions
  • Drive customer alignment meetings and align build plans with customer priorities
  • Use Delivery Priority Codes in SAP to document customer prioritization needs
  • Align global priorities with assigned Global CE OEM enablement partners
  • Develop and maintain forecasts for assigned North America OEM accounts and ecosystem demand
  • Drive global communication and consistency across customer sites, regions, and internal teams
  • Manage consignment inventory programs and minimize stale inventory
  • Partner with Finance to resolve escalated accounts receivable issues
  • Oversee product allocations to optimize customer satisfaction in alignment with CXI metrics
  • Participate in semi-annual business reviews with Key Account Managers
  • Improve on-time shipments and operational efficiency through cross-functional collaboration
  • Communicate quality notifications and Product Change Notifications across assigned accounts and ecosystem partners
  • Build and maintain customer relationships to provide insights and influence business decisions
  • Contribute to continuous improvement initiatives and organizational goals

Requirements

What you’ll need
  • Bachelor’s degree in business or related field, or equivalent experience
  • 5–8 years in sales or customer enablement
  • At least 2 years in the semiconductor manufacturing industry
  • Experience supporting semiconductor materials, specialty chemical, contamination control, filtration, or advanced materials product lines strongly preferred
  • Strong Excel skills
  • SAP experience strongly preferred
  • Advanced knowledge of semiconductor materials and chemical product applications
  • Strong analytical, forecasting, and business acumen skills
  • Ability to translate customer manufacturing requirements into operational priorities
  • Ability to assess the impact of supply and quality events
  • Ability to lead complex customer engagements
  • Ability to influence cross-functional decisions and drive resolutions
  • Must not require Entegris immigration sponsorship now or in the future

Benefits

Comp & perks
  • Annual bonus eligibility
  • Progressive paid time off policy
  • Generous 401(K) plan with an impressive employer match with no delayed vesting
  • Health, dental and vision insurance packages
  • Education assistance
  • Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence