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Senior Events Operations Associate
Enterprise Community Partners. Plan and execute a portfolio of events .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in event planning and execution, with a strong focus on managing webinars and virtual events. Capable of analyzing performance metrics and improving processes while maintaining stakeholder relationships and adhering to budgets.
Highest-signal resume keywords
Event PlanningWebinar FacilitationProject ManagementBudget ManagementStakeholder Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event LogisticsWebinar TechnologyPerformance AnalysisVendor ManagementContract Management
Soft Skills
Organizational SkillsProblem-Solving SkillsCustomer ServiceTeam CollaborationMentoring
Tools & Technologies
CventZoom
Industry Keywords
Event ManagementVirtual EventsStakeholder EngagementBudget TrackingProcess Improvement
About the role
Key responsibilities & impact- Plan and execute a portfolio of events
- Partner with internal stakeholders to clarify event goals, audience strategy, and success metrics
- Execute end-to-end event logistics
- Identify opportunities to improve processes, scale operations, and enhance event effectiveness
- Provide customer service to event support staff, vendors, and cross-functional partners
- Own and manage Enterprise’s webinar program, including planning, scheduling, and execution
- Collaborate with Marketing, Communication, and other internal teams to align webinar topics with strategic priorities and campaigns
- Facilitate webinars, including moderating sessions, managing speakers, and ensuring a high-quality attendee experience
- Utilize webinar technology platforms such as Cvent and Zoom for setup, registration, reporting, and troubleshooting
- Analyze webinar performance metrics and recommend improvements
- Provide ongoing training for staff on webinar presentations and facilitation
- Participate in vendor sourcing, negotiation, and contract management
- Adhere to event budgets and track expenses and revenue
- Ensure timely and accurate invoice processing and documentation
- Assist with attendee invitations, registration, communications, and on-site or virtual engagement
- Build relationships with internal stakeholders, markets, and external partners
- Manage systems and processes for event materials, inventories, and requests
- Maintain accurate event data and documentation
- Support team priorities and mentor junior staff as appropriate
Requirements
What you’ll need- Minimum of 3 years of experience managing events of varying sizes, types, and complexity
- Demonstrated experience leading event planning efforts and managing multiple priorities simultaneously
- Experience planning and facilitating webinars or virtual events
- Strong project management, organizational, and problem-solving skills
- Proven ability to build and maintain relationships with internal and external stakeholders
- Financial acumen with experience managing event budgets and vendor contracts
- Self-directed, highly motivated, and solutions-oriented team player
- Experience with event management platforms, preferably Cvent
- Willingness to travel as needed and work occasional evenings and weekends
Benefits
Comp & perks- Annual performance bonuses
- Generous paid leave programs
- Dental, health, and vision care plans
- Adoption and surrogacy support
- Flexible work arrangements
- Health advocacy
- Employee Assistance Program (EAP)
- Mental health benefits
- Financial education
- Wellness programs
- Auto-enrollment in the company’s 401(k) plan with employer matching contributions
- Learning and development opportunities
- Tuition reimbursement for job-related courses and certifications