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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates technical ownership of strategic accounts, guiding integrations and product performance through API and SDK expertise. Possesses strong communication skills to engage with C-level stakeholders and a proven track record in mentoring and cross-functional collaboration.
Highest-signal resume keywords
Technical Ownership of Strategic AccountsAPI and SDK Integration GuidanceExperience with Programming Languages (Python, JavaScript, Ruby, Java, Swift)Mentoring Solutions EngineersFamiliarity with Identity Verification and Fraud Prevention Technologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Account ManagementRESTful APIsProgramming Languages (Python, JavaScript, Ruby, Java, Swift)Data Protection RegulationsRegulatory Certifications
Soft Skills
Strong Communication SkillsSense of OwnershipCuriosity
Tools & Technologies
Entrust Identity Security PlatformCloud TechnologiesSaaS Solutions
Industry Keywords
Identity and Access ManagementFraud PreventionFinancial ServicesFintechCybersecurityRegtechPayments
Tech Stack
Tools & technologiesCloudCyber SecurityJavaJavaScriptPythonRubySwiftGo
About the role
Key responsibilities & impact- Take technical ownership of a portfolio of EMEA Strategic Accounts and act as technical focal point for US partners
- Represent the Entrust Identity Security platform with customers and partners across regulated and fast-growing industries
- Coordinate with C-level executives, product leaders, architects and developers on complex technical discussions
- Optimise customer integrations, product usage and product performance through API and SDK guidance
- Drive adoption of new products, use cases, markets and business lines
- Own RFPs, RFIs, trials, success criteria, test plans and data flows
- Run implementation workshops and support technically rooted customer issue escalations
- Act as a fraud thought leader and collaborate with Product on strategic feature requests
- Support partner sales motions, technical evaluations, deep dives, workshops and proofs of concept
- Lead partner integrations and build ongoing technical relationships
- Identify product gaps and collaborate with Product on solutions
- Help define the long-term technical support model for AMER partners
- Work US hours when needed from the UK and coordinate with US-based teams
- Influence product strategy and roadmap and lead launches of new capabilities
- Serve as subject matter expert for complex products and lead regulatory certification demos
- Mentor Solutions Engineers globally and drive learning strategy
- Build tailored demos, industry presentations and example integrations
- Represent Onfido and Entrust Identity at events, conferences and webinars
Requirements
What you’ll need- Substantial experience as a Pre sales, Sales Engineer or Solutions Engineer, including technical ownership of strategic or enterprise accounts of $1M+ ACV, or equivalent experience in Product Management with strong customer interaction
- Experience acting as the technical counterpart for technology partners, ISVs or platform ecosystems, supporting evaluations and integrations
- Practical experience with at least one programming language such as Python, JavaScript, Ruby, Java or Swift
- Clear understanding of RESTful APIs and modern integration patterns
- Ability to guide developers and technical teams through API and SDK integration
- Strong sense of ownership and curiosity
- Credibility and communication skills to coordinate directly with C-level stakeholders
- Track record of mentoring or coaching other Solutions Engineers and sharing knowledge beyond the immediate team
- Experience working directly with Sales while collaborating cross functionally with Customer Success, Product and Go to Market teams
- Experience in cloud or SaaS companies
- Fluent in English
- Based in the UK and willing to work US hours when needed, with occasional travel to the United States
- Familiarity with identity verification, identity and access management, CIAM or fraud prevention technologies
- Experience in financial services, fintech, cybersecurity, regtech, payments or adjacent industries
- Knowledge of security principles and data protection regulations
- Experience working with customers and partners across multiple countries and regions
- Experience in technical account management or post-sales technical ownership of named accounts
- Experience supporting regulatory certifications and dealing directly with regulators or assessors
Benefits
Comp & perks- Career growth and learning-forward initiatives
- Flexible work options, including remote, hybrid, or on-site arrangements
- Diversity, inclusion, and respect-focused culture
- Unconscious bias training for leaders
- Global affinity groups