Entrust

Sales

• Own and lead Entrust's global revenue strategy, sales execution, forecasting, and attainment of company growth objectives
• Operate as an enterprise leader and member of the Senior Leadership Team
• Lead a high-performing global sales organization across direct, partner, alliance, channel, and ecosystem routes to market
• Drive predictable revenue growth through closed-loop pipeline and Revenue Operations models
• Strengthen pipeline creation, governance, forecast accuracy, CRM discipline, and commercial execution
• Establish and lead a formal global key-account program
• Deepen strategic customer relationships and accelerate retention, expansion, and long-term value creation
• Partner with Product, Marketing, Customer Success, RevOps, Finance, Legal, and Operations on customer lifecycle and go-to-market strategy
• Lead evolution of Entrust's commercial operating model, including AI-enabled selling, automation, sales productivity, and organizational effectiveness
• Strengthen relationships with executive buyers, board-level stakeholders, global partners, and strategic customers
• Align selling motions, segmentation, account ownership, partner strategy, and customer coverage models with market opportunities
• Build and develop high-performing global sales leaders
• Advise the CEO and Board on growth strategy, market expansion, and commercial performance
• Support customers, partners, regional teams, and global leadership activities through significant national and international travel

Chief Sales Officer

Revenue Operations

• Track and analyse campaign performance against pipeline and conversion targets
• Identify optimisation opportunities across targeting, messaging, and channel mix
• Monitor funnel performance from MQL to AEQL to Closed Won and highlight bottlenecks
• Partner with Sales and SDR teams to improve lead follow-up and conversion
• Deliver regular insights and recommendations to drive pipeline growth
• Analyse win/loss data and customer feedback to identify trends
• Support GTM trials and surface key friction points
• Monitor retention and expansion trends to identify risks and growth opportunities
• Collaborate cross-functionally to turn insights into actionable improvements
• Maintain data quality across CRM and reporting systems
• Work with Marketing, Sales, SDRs, Customer Success, and Product Marketing to support data-driven GTM strategy, pipeline analytics, and revenue optimisation

Revenue Operations Analyst

Analyst

• Develop a deep understanding of Entrust products and performance metrics
• Analyze customer performance data to identify trends, opportunities, and potential risks
• Provide evidence-based recommendations to help customers achieve their objectives
• Build strong customer relationships through clear, timely, and empathetic communication
• Investigate large and complex datasets to uncover actionable insights
• Translate ambiguous problems into structured analyses and meaningful recommendations
• Challenge assumptions and identify root causes of unexpected results
• Drive investigations through resolution while keeping stakeholders informed
• Monitor key product performance indicators and identify emerging issues
• Escalate concerns and coordinate with engineering, product, and support teams
• Help establish best practices for proactive performance management and reporting
• Partner with Support Engineers, Software Engineers, Product Managers, Customer Success Managers, and other stakeholders
• Communicate technical findings to technical and non-technical audiences
• Coordinate customer-impacting performance issues
• Own investigations from problem definition through resolution
• Improve processes, reporting, and customer outcomes

Customer Performance Analyst

Solutions Engineer

• Take technical ownership of a portfolio of EMEA Strategic Accounts and act as technical focal point for US partners
• Represent the Entrust Identity Security platform with customers and partners across regulated and fast-growing industries
• Coordinate with C-level executives, product leaders, architects and developers on complex technical discussions
• Optimise customer integrations, product usage and product performance through API and SDK guidance
• Drive adoption of new products, use cases, markets and business lines
• Own RFPs, RFIs, trials, success criteria, test plans and data flows
• Run implementation workshops and support technically rooted customer issue escalations
• Act as a fraud thought leader and collaborate with Product on strategic feature requests
• Support partner sales motions, technical evaluations, deep dives, workshops and proofs of concept
• Lead partner integrations and build ongoing technical relationships
• Identify product gaps and collaborate with Product on solutions
• Help define the long-term technical support model for AMER partners
• Work US hours when needed from the UK and coordinate with US-based teams
• Influence product strategy and roadmap and lead launches of new capabilities
• Serve as subject matter expert for complex products and lead regulatory certification demos
• Mentor Solutions Engineers globally and drive learning strategy
• Build tailored demos, industry presentations and example integrations
• Represent Onfido and Entrust Identity at events, conferences and webinars

Chief Sales Officer

Revenue Operations Analyst

Customer Performance Analyst

Principal Solutions Engineer