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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing household hazardous waste programs, ensuring compliance with safety protocols and regulations, and providing effective training and support to staff and customers. Proficient in operational coordination, customer service, and performance management within the environmental services sector.
Highest-signal resume keywords
Household Hazardous Waste ManagementEnvironmental Services ExperienceHAZWOPER CertificationMicrosoft Office ProficiencyRCRA and DOT Regulations Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event CoordinationMaterial ManagementTechnical SupportInvoicingPerformance Appraisals
Soft Skills
Excellent Verbal CommunicationOrganizational SkillsCoaching and DevelopmentProblem-Solving
Tools & Technologies
Microsoft Office Suite
Certifications & Qualifications
CDL Class B LicenseHAZWOPER 24- or 40-Hour Certification
Industry Keywords
Waste Industry RegulationsPersonal Protective Equipment ComplianceCustomer ServiceTraining ComplianceEnvironmental Sciences
About the role
Key responsibilities & impact- Manage, direct, and coordinate safe and efficient operation of household hazardous waste programs
- Interface directly with customers to ensure proper event and collection center management and contract compliance
- Coordinate collections, including transportation, equipment setup, equipment rentals, hotel reservations, staffing, payroll, and recruiting
- Assist customer service with customer profiles and Master Drum Lists for shipping documents
- Create draft invoices to expedite customer-service invoicing
- Answer technical questions from collection center staff, including during odd hours
- Maintain communication with internal operations and transportation
- Review project profitability after completion
- Comply with company policies and procedures
- Provide training presentations to customers on proper event operations
- Assist the HHW Business Development Manager with marketing through trade shows and regional meetings
- Make sales calls on manufacturing and industrial waste generators during the off season
- Coach and develop managers, supervisors, and employees through continuous feedback
- Conduct performance appraisals for direct reports
- Recommend salary adjustments, promotions, transfers, and dismissals
- Participate in recruiting and hiring service center employees and drivers
- Conduct regular team meetings on issues, changes, and developments
- Provide on-the-job training and ensure training compliance
- Provide technical support and assist with technical training content development and deployment
- Maintain personal protective equipment compliance
- Communicate and train on safety protocols and compliance measures
Requirements
What you’ll need- High school diploma or GED
- Bachelor’s degree in Chemistry or Environmental Sciences preferred
- Experience managing or working household hazardous waste events
- Experience in Material Management waste disposal options preferred
- 5+ years of experience with an environmental services provider
- CDL Class B license preferred
- HAZWOPER 24- or 40-hour certification or ability to obtain
- Knowledge of applicable regulations and codes as they apply to the waste industry
- General knowledge of RCRA and DOT regulations preferred
- Proficiency using Microsoft Office software suite (Word, Excel, Outlook, PowerPoint)
- Excellent verbal, written, and organizational skills
- Ability to consider out-of-the-box solutions
- Must be able to pass a DEA background check when relevant
- Required to wear company-provided personal protective equipment
- Must be able to lift up to 50 pounds unassisted
- Must be willing to travel for weekend projects
- Must be able to work 10 to 12 hours during collection events
- Must be able to work in non-climate-controlled environments
Benefits
Comp & perks- Paid time off policies
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Tuition reimbursement
- Paid volunteering
- Employer-sponsored 401(k) plan commencing no later than January 1, 2027
