Environmental Management Authority

IT Support

• Own corporate IT end to end across identity, devices, SaaS and compliance for 200+ devices in the US, UK, Canada and India
• Build workflows with Python, Bash, APIs, Okta Workflows and AI coding tools to automate recurring IT tasks
• Own the joiner, mover and leaver lifecycle with People Ops via Rippling, Okta and SCIM
• Conduct access reviews and move lifecycle management from tickets to policy-driven automation
• Administer Okta, Google Workspace, Slack and Atlassian
• Configure SSO using SAML/OIDC, SCIM and MFA across applications
• Manage the Mac fleet in Kandji, including enrollment, automated OS patching, encryption baselines and continuous drift detection
• Maintain SaaS inventory and usage programmatically and automatically reclaim unused licenses
• Generate continuous evidence for SOC 2, ISO 27001 and AI governance frameworks
• Maintain runbooks, a knowledge base and an integration registry
• Provide Tier 1/2 support within defined SLAs
• Support Finance and HR with tool access, licensing, renewals and billing
• Automate onboarding and offboarding end to end
• Work closely with InfoSec

IT Engineer