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Sales Operations Specialist
Envision Information Technologies. Prepare accurate quotes for software, cloud subscriptions, hardware, support, renewals, and related professional services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales operations and order management, with a strong focus on accurate quote preparation, customer relationship management, and vendor coordination. Proficient in utilizing Microsoft 365 tools and CRM systems to manage data and support technology sales processes.
Highest-signal resume keywords
Sales Operations ExperienceQuote PreparationCRM ProficiencyAttention To DetailStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ManagementQuote ProcessingRenewals ManagementVendor CoordinationData Management
Soft Skills
OrganizationPrioritizationProblem-SolvingFollow-Through
Tools & Technologies
Microsoft ExcelMicrosoft OutlookMicrosoft TeamsMicrosoft WordCRM Systems
Industry Keywords
B2B TechnologySaaSCloud SubscriptionsIT SolutionsLicensing Operations
Tech Stack
Tools & technologiesCitrixCloudERP
About the role
Key responsibilities & impact- Prepare accurate quotes for software, cloud subscriptions, hardware, support, renewals, and related professional services
- Partner with Account Executives, Solution Architects, Engineers, and technical resources to confirm solution configurations, product SKUs, quantities, pricing, licensing terms, and customer requirements
- Coordinate vendor and distributor pricing, availability, special pricing, deal registrations, licensing information, and order requirements
- Process and track customer orders from approval through vendor/distributor submission, fulfillment, provisioning, shipping, and completion
- Maintain accurate customer, quote, order, subscription, renewal, and product information in the CRM and other business systems
- Manage and track software, support, maintenance, and subscription renewals; prepare renewal quotes and coordinate timely follow-up with the sales team and clients
- Support Microsoft and Citrix partner-program administration, including renewals, product registrations, customer associations, CPOR, PAL, deal registrations, incentive-related documentation, and other vendor requirements
- Work closely with Account Executives, Solution Architects, Engineers, vendors, distributors, and internal operations teams to ensure customer solutions are accurately quoted, ordered, documented, and completed
Requirements
What you’ll need- 1+ years of experience in sales operations, sales support, order management, renewals, customer success operations, licensing operations, purchasing, or a related B2B technology role
- Experience supporting software, cloud, SaaS, managed services, hardware, IT solutions, or technology-reseller sales strongly preferred
- Experience creating, reviewing, or processing quotes, purchase orders, sales orders, renewals, subscriptions, or vendor/distributor transactions
- Strong attention to detail and accurate management of data, pricing, product configurations, dates, documentation, and customer information
- Strong written and verbal communication skills
- Excellent organization, prioritization, and follow-through in a fast-paced environment with multiple concurrent deadlines
- Ability to identify issues, ask appropriate questions, drive resolutions, and keep stakeholders informed
- Proficiency with Microsoft Excel, Outlook, Teams, Word, and other Microsoft 365 tools
- Experience with CRM, PSA, ERP, CPQ/quoting, ticketing, or order-management systems
- Ability to handle confidential customer, pricing, licensing, and business information professionally
Benefits
Comp & perks- Fully remote work arrangement
- Full-time employment