Envision Information Technologies

Sales Operations Manager

• Prepare accurate quotes for software, cloud subscriptions, hardware, support, renewals, and related professional services
• Partner with Account Executives, Solution Architects, Engineers, and technical resources to confirm solution configurations, product SKUs, quantities, pricing, licensing terms, and customer requirements
• Coordinate vendor and distributor pricing, availability, special pricing, deal registrations, licensing information, and order requirements
• Process and track customer orders from approval through vendor/distributor submission, fulfillment, provisioning, shipping, and completion
• Maintain accurate customer, quote, order, subscription, renewal, and product information in the CRM and other business systems
• Manage and track software, support, maintenance, and subscription renewals; prepare renewal quotes and coordinate timely follow-up with the sales team and clients
• Support Microsoft and Citrix partner-program administration, including renewals, product registrations, customer associations, CPOR, PAL, deal registrations, incentive-related documentation, and other vendor requirements
• Work closely with Account Executives, Solution Architects, Engineers, vendors, distributors, and internal operations teams to ensure customer solutions are accurately quoted, ordered, documented, and completed

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Sales Operations Specialist