FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in EMR systems and Microsoft Office, with strong communication and organizational skills to effectively manage patient interactions and administrative tasks. Knowledge of HIPAA and OSHA compliance standards is essential for maintaining regulatory adherence in a medical environment.
Highest-signal resume keywords
EMR System ProficiencyMicrosoft Office (Outlook, Teams, Excel)HIPAA Compliance KnowledgeOrganizational SkillsPatient Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EMR System NavigationLab Order ProcessingTask Planner ManagementLab Result TrackingAppointment Card Design
Soft Skills
Strong CommunicationDetail-OrientedMultitasking AbilityTeam PlayerAdaptability
Tools & Technologies
Practice FusionMicrosoft TeamsOutlookSharePointSalesforce
Industry Keywords
HIPAAOSHAPatient EngagementAdministrative SupportPhlebotomy Coordination
About the role
Key responsibilities & impact- Participate in daily morning planning sessions and end-of-day debriefs
- Engage with patients in-person, via phone, and through email
- Provide timely updates and patient handouts
- Collaborate with phlebotomy, nursing, physicians, billing, external lab representatives, and other departments
- Utilize lab quotes to ensure accurate draw orders
- Navigate the EMR system, update patient charts, and verify orders
- Prepare lab kits and requisition forms for in-clinic and remote phlebotomy
- Maintain, assign, monitor, and audit task planners
- Track lab results using lab portals and spreadsheets and follow up on delayed or missing results
- Communicate pertinent updates to care teams
- Coordinate quoting and billing for out-of-pocket labs
- Process lab orders according to LabCorp, Sonora Quest, and specialty lab requirements
- Educate patients on lab processes and requisition forms
- Manage and schedule external referrals per physician orders
- Design, prepare, and distribute appointment cards
- Support phones, scanning, uploading, filing, and other administrative duties
- Use Practice Fusion, Microsoft Teams, Outlook, SharePoint, Planner, Intermedia Unite, Salesforce, and Trainual
- Respond to real-time updates and requests
- Adhere to HIPAA, OSHA, internal policies, SOPs, and employee handbook regulations
Requirements
What you’ll need- 1–2 years of experience in a medical or administrative support role
- Strong communication and organizational skills
- Proficient in EMR systems and Microsoft Office (Outlook, Teams, Excel)
- Detail-oriented with the ability to multitask in a fast-paced environment
- Team player with a patient-first mindset
- Comfortable adapting to evolving responsibilities
- Knowledge of HIPAA and OSHA compliance standards
- Flexibility, initiative, and a growth mindset
- Ability to work on-site Monday through Friday, 9:00 AM to 5:00 PM
Benefits
Comp & perks- Medical insurance
- Life insurance
- Dental insurance
- Vision insurance
- 401K
- PTO
- No nights, no weekends, and no major holidays
