Envita

Administrative Assistant

• Participate in daily morning planning sessions and end-of-day debriefs
• Engage with patients in-person, via phone, and through email
• Provide timely updates and patient handouts
• Collaborate with phlebotomy, nursing, physicians, billing, external lab representatives, and other departments
• Utilize lab quotes to ensure accurate draw orders
• Navigate the EMR system, update patient charts, and verify orders
• Prepare lab kits and requisition forms for in-clinic and remote phlebotomy
• Maintain, assign, monitor, and audit task planners
• Track lab results using lab portals and spreadsheets and follow up on delayed or missing results
• Communicate pertinent updates to care teams
• Coordinate quoting and billing for out-of-pocket labs
• Process lab orders according to LabCorp, Sonora Quest, and specialty lab requirements
• Educate patients on lab processes and requisition forms
• Manage and schedule external referrals per physician orders
• Design, prepare, and distribute appointment cards
• Support phones, scanning, uploading, filing, and other administrative duties
• Use Practice Fusion, Microsoft Teams, Outlook, SharePoint, Planner, Intermedia Unite, Salesforce, and Trainual
• Respond to real-time updates and requests
• Adhere to HIPAA, OSHA, internal policies, SOPs, and employee handbook regulations

Patient Administrative Coordinator