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Senior Field Service Technician
Eos Energy Enterprises, Inc.. Install, commission, troubleshoot, repair, and analyze Eos commercial BESS and third-party products in the field and remotely .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing, troubleshooting, and maintaining Battery Energy Storage Systems (BESS) while ensuring compliance with safety protocols. Proficient in providing customer support and leading field service teams in high-voltage environments.
Highest-signal resume keywords
BESS Installation and CommissioningElectrical Safety Training (NFPA70E)Field Service ManagementRenewable Energy Industry ExperienceDC Electrical Systems Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingElectrical Testing EquipmentMedium Voltage ExperienceApplied Problem-Solving MethodologyUnderstanding of National Electrical CodeProgramming/PLC ExperienceField Service ToolsPerformance TestingInstallation and Startup of BESSElectrical/Electronics Knowledge
Soft Skills
Independent WorkProactive CollaborationLeadership and GuidanceCustomer TrainingEffective Communication
Tools & Technologies
Field Service ToolsWork Order Management ToolsRemote Support ToolsWindowsOffice Suite
Certifications & Qualifications
High School Diploma or EquivalentElectrical Safety Training (NFPA70E)
Industry Keywords
Battery Energy Storage Systems (BESS)Renewable EnergyElectrical SafetyHigh-Voltage DC ElectricityThree-Phase PowerEnergy StorageField Service EngineeringConstruction Work SafetyElectrical Voltage MetersCrane and Forklift Safety
About the role
Key responsibilities & impact- Install, commission, troubleshoot, repair, and analyze Eos commercial BESS and third-party products in the field and remotely
- Conduct site visits and provide remote customer support via email, telephone, and remote support tools
- Use Field Service and Work Order Management tools to retrieve and update information accurately and promptly
- Write reports, train customers, and respond to concerns about system functionality and performance
- Develop detailed knowledge of Eos commercial products and third-party products
- Perform acceptance and performance testing, troubleshooting, installation, startups, shutdowns, commissioning, and turnarounds of BESS
- Work with high-voltage DC electricity, three-phase power, and relevant BESS and third-party software
- Serve as site lead when needed and provide leadership and guidance to field service technicians and third-party contractors
- Report daily site activities, equipment status, troubleshooting efforts, and performance output to engineers and managers
- Ensure compliance with safety and operational protocols
Requirements
What you’ll need- High school diploma or equivalent required
- A minimum of three (3) years of field experience in Electrical/Electronics/Power electronics and/or network communications is recommended
- Trade or vocational college focusing on electrical work/renewable energy/electronics preferred
- Prior experience in the renewable industry, preferably energy storage, is strongly preferred
- Experience in applied problem-solving methodology
- Electrical safety training, NFPA70E or similar
- Medium Voltage/Substation experience is a plus
- Ability to work independently and proactively with minimal supervision and collaborate with Field Service Engineers
- Solid computer skills: Windows, Office; programming/PLC and controls experience a plus
- Awareness of electrical, crane, forklift and construction work safety
- Understanding of DC electrical systems and controls
- Knowledge of electrical voltage meters and electrical testing equipment
- Knowledge of the National Electrical Code
- Ability to travel domestically and internationally and work at field installations up to 100% of working time for up to three weeks at a time
- Ability to work at great heights and in extreme environments, perform prolonged periods of repetitive duties, and frequently lift at least 50 pounds