Eos Energy Enterprises, Inc.

Supervisor

• Direct QC Technician activities and schedule work to achieve daily and weekly milestones
• Communicate production, quality, environmental, and safety issues immediately to management
• Supervise QC Technicians, including scheduling, performance reviews, corrective action, training, and timecard approvals
• Mentor and motivate team members to improve engagement and meet productivity and quality metrics
• Disseminate pertinent and timely information as the team communications hub
• Maintain and improve team efficiency and implement continuous improvement projects
• Collaborate with manufacturing and quality engineers to implement new processes
• Perform hands-on QC Technician duties as needed
• Own the team's quality output as a stakeholder in Eos's quality program
• Maintain clean and organized work environments and address safety or productivity risks
• Model professional behavior and enforce work rules and accountability
• Measure and report performance metrics
• Work the schedule of the assigned team, potentially including second or third shift, weekends, extended hours, and holidays
• Perform other assigned duties and responsibilities
• Conduct work in office and factory environments, following required safety procedures and using safety equipment

Quality Supervisor

Field Engineer

• Install, commission, troubleshoot, repair, and analyze Eos commercial BESS and third-party products in the field and remotely
• Conduct site visits and provide remote customer support via email, telephone, and remote support tools
• Use Field Service and Work Order Management tools to retrieve and update information accurately and promptly
• Write reports, train customers, and respond to concerns about system functionality and performance
• Develop detailed knowledge of Eos commercial products and third-party products
• Perform acceptance and performance testing, troubleshooting, installation, startups, shutdowns, commissioning, and turnarounds of BESS
• Work with high-voltage DC electricity, three-phase power, and relevant BESS and third-party software
• Serve as site lead when needed and provide leadership and guidance to field service technicians and third-party contractors
• Report daily site activities, equipment status, troubleshooting efforts, and performance output to engineers and managers
• Ensure compliance with safety and operational protocols

Senior Field Service Technician

• Direct and supervise QC Technician activities, including scheduling work to meet daily and weekly milestones
• Complete performance reviews, issue corrective actions, provide training, and approve timecards
• Mentor and motivate team members to improve engagement and ensure productivity and quality metrics are met
• Create and promote a respectful and positive work environment
• Disseminate pertinent and timely information as the team communications hub
• Maintain and improve team efficiency
• Initiate and implement continuous improvement projects
• Collaborate with manufacturing engineers and quality engineers to implement new processes
• Perform hands-on QC Technician duties as needed
• Own the team’s quality output as a key stakeholder in Eos’s quality program
• Ensure clean and organized work environments and promptly resolve clutter or disorganization
• Model professional behavior and enforce work rules and accountability
• Measure and report performance metrics
• Communicate production, quality, environmental, and safety issues to management