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Care Manager – LPN
EPIC Health - Exclusive Physicians | Integrated & Comprehensive. Manage a panel of patients enrolled in Chronic Care Management (CCM), Principal Care Management (PCM), Transitional Care Management (TCM), Remote Patient Monitoring (RPM), Behavioral Health Integration (BHI), and other care management programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Chronic Care Management, Remote Patient Monitoring, and effective patient communication while maintaining compliance with healthcare standards. Proficient in assessing patient needs and coordinating care within a multidisciplinary team in a remote environment.
Highest-signal resume keywords
Chronic Care Management (CCM)Remote Patient Monitoring (RPM)Active Florida LPN LicenseClinical Nursing ExperienceBilingual (Spanish)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient AssessmentMedication ManagementCare CoordinationDocumentation SkillsChronic Disease Management
Soft Skills
Communication SkillsOrganizational SkillsIndependent Work
Tools & Technologies
AthenahealthChronicCareIQ3CX
Certifications & Qualifications
Basic Life Support (BLS)
Industry Keywords
Telephonic NursingValue-Based CareMedicareMedicaidSocial Determinants of Health
About the role
Key responsibilities & impact- Manage a panel of patients enrolled in Chronic Care Management (CCM), Principal Care Management (PCM), Transitional Care Management (TCM), Remote Patient Monitoring (RPM), Behavioral Health Integration (BHI), and other care management programs
- Conduct scheduled telephonic outreach to assess patient needs, symptoms, medication adherence, and barriers to care
- Reinforce individualized care plans and provide education on chronic disease management, medications, preventive care, and healthy lifestyle choices
- Identify care gaps and coordinate follow-up appointments, screenings, lab work, and referrals
- Assess social determinants of health and connect patients with appropriate community resources
- Recognize changes in patient condition and escalate concerns to the appropriate provider following established protocols
- Review medication lists, identify potential concerns, and communicate findings to the care team
- Support patients following hospitalizations, emergency department visits, or other significant health events
- Document patient interactions, interventions, and care management activities accurately within the electronic health record
- Collaborate with providers, pharmacists, behavioral health professionals, specialists, and care management teams
- Maintain productivity, quality, documentation, and compliance standards
- Participate in virtual huddles, case reviews, training, and quality improvement initiatives
Requirements
What you’ll need- Graduate of an accredited Practical Nursing program
- Active, unrestricted Florida LPN license with Nurse Licensure Compact (NLC) multistate privileges
- Current Compact (multistate) nursing license
- Minimum of 1 year of clinical nursing experience
- Experience in primary care, chronic disease management, home health, population health, or related clinical settings preferred
- Strong assessment, communication, organizational, and documentation skills
- Comfortable working independently in a remote environment while collaborating with a multidisciplinary team
- Previous remote or telephonic nursing experience preferred
- Experience with CCM, RPM, Medicare, Medicaid, or value-based care preferred
- Experience with Athenahealth, ChronicCareIQ, 3CX, or similar healthcare platforms preferred
- Basic Life Support (BLS) certification preferred
- Bilingual (Spanish) is a plus
- Must reside in Florida
- Private, secure home office with reliable high-speed internet
- Ability to maintain HIPAA compliance while working remotely
- Availability and responsiveness throughout scheduled work hours
- Background checks are required for this role
Benefits
Comp & perks- Comprehensive Medical, Dental, and Vision benefits
- 401(k) Retirement Plan
- Paid Time Off and Paid Holidays
- Ongoing training and professional development
- Supportive, collaborative team environment
- Opportunity to make a meaningful impact on patients' lives every day