Inside Sales Representative

EPIC Health - Exclusive Physicians | Integrated & Comprehensive

. Conduct outbound sales calls, emails, and follow-up outreach to qualified leads and prospective clients .

Posted 10/8/2026full-timeSouthfield • Michigan • United StatesJunior💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in outbound sales processes, including lead qualification, consultative selling, and maintaining accurate sales records in CRM systems. Possesses strong communication and organizational skills to effectively engage prospects and achieve sales goals.

Highest-signal resume keywords

Outbound Sales ExperienceConsultative Selling SkillsCRM System ProficiencyHealthcare Sales KnowledgeStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead QualificationSales Pipeline ManagementHigh-Volume OutreachSales Activity DocumentationProposal Development

Soft Skills

Time ManagementFollow-Up SkillsMotivated ApproachProfessional Phone PresenceOrganizational Skills

Tools & Technologies

CRM SystemsSales Prospecting Tools

Industry Keywords

Healthcare SalesInsurance SalesEmployee Benefits SalesDirect Primary Care

Tech Stack

Tools & technologies

Unity

About the role

Key responsibilities & impact

Conduct outbound sales calls, emails, and follow-up outreach to qualified leads and prospective clients
Present Unity’s self-funded health plan solutions and Exodus DPC’s Direct Primary Care model
Identify prospect needs, qualify opportunities, address questions, and recommend appropriate solutions
Convert inbound leads and referrals into qualified appointments, proposals, or enrollment opportunities
Maintain daily sales activity, including calls, appointments, follow-ups, and pipeline updates
Document prospect interactions, sales activity, and outcomes in the CRM
Build and maintain a sales pipeline using cold and warm leads, referrals, digital inquiries, and company-provided prospecting tools
Guide prospects from initial interest through the sales process
Follow established sales workflows and follow-up practices to improve engagement and conversion
Monitor opportunities, identify closing barriers, and maintain accurate pipeline forecasts
Collaborate with sales leadership to achieve individual and team sales goals
Partner with marketing, community outreach, and outside sales teams to coordinate lead generation and handoffs
Support appointment-setting and follow-up for larger employer, municipal, and strategic opportunities
Share feedback on lead quality, prospect objections, and market trends
Participate in sales training, role-play sessions, and ongoing product education
Work with business-line leaders to ensure prospects receive accurate information and a professional experience

Requirements

What you’ll need

1–3+ years of inside sales, outbound sales, or call-center sales experience
Healthcare, insurance, or employee benefits sales experience preferred
Strong communication skills and a professional, confident phone presence
Ability to conduct high-volume outreach and work toward activity-based and revenue-based goals
Consultative selling skills, including asking questions, identifying needs, and addressing objections
Ability to learn and clearly explain healthcare, insurance, and Direct Primary Care concepts
Experience using CRM systems and maintaining accurate sales records
Strong organization, follow-up, and time-management skills
Motivated, results-oriented approach
Employment contingent upon successful completion of applicable background checks and other pre-employment requirements

Benefits

Comp & perks

Competitive hourly pay plus commission
Structured sales training and ongoing professional development
Exposure to healthcare solutions, self-funded health plans, and Direct Primary Care
Opportunities for career advancement into Team Lead, Outside Sales, or sales leadership roles
Collaborative, team-oriented environment with support from experienced leadership
No weekend work