Medical Receptionist

EPIC Health - Exclusive Physicians | Integrated & Comprehensive

. Greet patients warmly and create a welcoming patient-centered atmosphere .

Posted 10/13/2026full-timeClio • Michigan • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a patient-centered approach with strong verbal communication and exceptional organizational skills. Proficient in managing front desk operations and addressing patient needs in a medical office environment.

Highest-signal resume keywords

Customer Service ExperiencePatient-Centered ApproachStrong Verbal CommunicationOrganizational SkillsMultitasking Abilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Tools & Technologies

Virtual TabletsComputer Proficiency

Certifications & Qualifications

Background Check

Industry Keywords

Medical Office ExperiencePatient Check-InOffice OperationsLobby Management

About the role

Key responsibilities & impact

Greet patients warmly and create a welcoming patient-centered atmosphere
Guide patients through check-in, including virtual tablets
Address patient questions and concerns
Communicate walk-ins, schedule changes, patient arrivals, delays, and on-site needs
Troubleshoot patient issues and escalate concerns to the office manager, physician, or billing department
Perform front desk and lobby opening and closing tasks
Print patient demographics and schedules
File necessary paperwork
Maintain a clean and organized lobby
Manually check in patients unable to use virtual systems
Collaborate with team members to support office operations

Requirements

What you’ll need

At least 1 year in a customer service role
Preferred previous experience in a medical office setting
Patient-centered approach
Strong verbal communication abilities
Proficiency with computers and technology or the ability to quickly learn
Exceptional organizational and multitasking skills
Background checks are required
May be required to travel to any of our current locations as needed

Benefits

Comp & perks

Comprehensive Benefits – Health, vision, dental, disability, and life insurance
401(k) Retirement Plan
Paid Time Off and Holiday Pay
Professional Development – ongoing training
Supportive Work Environment
Competitive pay