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Medical Receptionist – Assyrian/Arabic Bilingual
EPIC Health - Exclusive Physicians | Integrated & Comprehensive. Greet patients and create a welcoming, patient-centered experience .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a patient-centered approach with strong verbal communication skills, effectively managing patient interactions and addressing concerns. Proficient in multitasking and maintaining an organized environment while utilizing technology to enhance patient experiences.
Highest-signal resume keywords
Customer Service ExperienceBilingual In English And Assyrian/ArabicStrong Verbal CommunicationOrganizational SkillsProficiency With Computers
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Patient-Centered ApproachMultitaskingTroubleshootingCollaboration
Tools & Technologies
Virtual TabletsComputer Proficiency
Certifications & Qualifications
Background Check
Industry Keywords
Patient ExperienceFront Desk OperationsLobby ManagementPatient Check-InScheduling
About the role
Key responsibilities & impact- Greet patients and create a welcoming, patient-centered experience
- Guide patients through check-in, including assisting with virtual tablets
- Address patient questions and concerns
- Communicate about walk-ins, schedule changes, patient arrivals, delays, and on-site needs
- Troubleshoot patient issues and escalate concerns to the office manager, physician, or billing department
- Perform front desk and lobby opening and closing tasks
- Print patient demographics and schedules
- File necessary paperwork
- Maintain a clean and organized lobby
- Manually check in patients unable to use virtual systems
- Collaborate with team members to support the overall success of the office
Requirements
What you’ll need- At least 1 year in a customer service role
- Bilingual in English and Assyrian/Arabic
- Patient-centered approach
- Strong verbal communication abilities
- Proficiency with computers and technology or the ability to quickly learn
- Exceptional organizational and multitasking skills
- Background check required
- May be required to travel to any current locations as needed
Benefits
Comp & perks- Health, vision, dental, disability, and life insurance
- 401(k) Retirement Plan
- Paid Time Off and Holiday Pay
- Ongoing training and professional development
- Supportive work environment