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EPIC Health - Exclusive Physicians | Integrated & Comprehensive

Medical Receptionist – Assyrian/Arabic Bilingual

EPIC Health - Exclusive Physicians | Integrated & Comprehensive

. Greet patients and create a welcoming, patient-centered experience .

Posted 10/22/2026full-timeChicago • Illinois • United StatesJunior💰 $18 - $23 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a patient-centered approach with strong verbal communication skills, effectively managing patient interactions and addressing concerns. Proficient in multitasking and maintaining an organized environment while utilizing technology to enhance patient experiences.

Highest-signal resume keywords
Customer Service ExperienceBilingual In English And Assyrian/ArabicStrong Verbal CommunicationOrganizational SkillsProficiency With Computers

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Patient-Centered ApproachMultitaskingTroubleshootingCollaboration
Tools & Technologies
Virtual TabletsComputer Proficiency
Certifications & Qualifications
Background Check
Industry Keywords
Patient ExperienceFront Desk OperationsLobby ManagementPatient Check-InScheduling

About the role

Key responsibilities & impact
  • Greet patients and create a welcoming, patient-centered experience
  • Guide patients through check-in, including assisting with virtual tablets
  • Address patient questions and concerns
  • Communicate about walk-ins, schedule changes, patient arrivals, delays, and on-site needs
  • Troubleshoot patient issues and escalate concerns to the office manager, physician, or billing department
  • Perform front desk and lobby opening and closing tasks
  • Print patient demographics and schedules
  • File necessary paperwork
  • Maintain a clean and organized lobby
  • Manually check in patients unable to use virtual systems
  • Collaborate with team members to support the overall success of the office

Requirements

What you’ll need
  • At least 1 year in a customer service role
  • Bilingual in English and Assyrian/Arabic
  • Patient-centered approach
  • Strong verbal communication abilities
  • Proficiency with computers and technology or the ability to quickly learn
  • Exceptional organizational and multitasking skills
  • Background check required
  • May be required to travel to any current locations as needed

Benefits

Comp & perks
  • Health, vision, dental, disability, and life insurance
  • 401(k) Retirement Plan
  • Paid Time Off and Holiday Pay
  • Ongoing training and professional development
  • Supportive work environment