Medical Receptionist

EPIC Health - Exclusive Physicians | Integrated & Comprehensive

. Greet patients and create a welcoming, patient-centered atmosphere .

Posted 9/29/2026full-timeSunrise • Florida • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a patient-centered approach with strong verbal communication and exceptional organizational skills. Proficient in managing front desk operations and effectively addressing patient needs in a medical office setting.

Highest-signal resume keywords

Customer Service ExperiencePatient-Centered ApproachStrong Verbal CommunicationOrganizational SkillsMultitasking Abilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Tools & Technologies

Computer ProficiencyVirtual Check-In Systems

Certifications & Qualifications

Background Check

Industry Keywords

Medical Office ExperiencePatient Check-InLobby ManagementPatient CommunicationTeamwork

About the role

Key responsibilities & impact

Greet patients and create a welcoming, patient-centered atmosphere
Guide patients through check-in processes, including virtual tablets
Address patient questions and concerns
Communicate walk-ins, schedule changes, and patient needs to ensure seamless guest flow
Troubleshoot patient issues and escalate concerns to the office manager, physician, or billing department
Perform front desk and lobby opening and closing tasks
Print patient demographics and schedules
File necessary paperwork
Maintain a clean and organized lobby
Manually check in patients unable to use virtual systems
Communicate patient arrivals, delays, and on-site needs to team members
Contribute to teamwork and the overall success of the office

Requirements

What you’ll need

At least 1 year in a customer service role
Previous experience in a medical office setting preferred
Patient-centered approach
Strong verbal communication abilities
Proficiency with computers and technology or the ability to quickly learn
Exceptional organizational and multitasking skills
Background checks are required for this role

Benefits

Comp & perks

Competitive pay
Health insurance
Vision insurance
Dental insurance
Disability insurance
Life insurance
401(k) Retirement Plan
Paid Time Off
Holiday Pay
Ongoing training and professional development
Supportive work environment