Integration Specialist

Epic Kids

. Set up, configure, and launch Clever and ClassLink rostering and SSO integrations for school and district customers .

Posted 10/26/2026part-timeRemote • United StatesJuniorMid-Level💰 $35 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Clever and ClassLink integrations, including SSO and rostering, while ensuring compliance with student data privacy regulations. Proficient in troubleshooting technical issues and providing clear communication to non-technical stakeholders.

Highest-signal resume keywords

Clever AdministrationClassLink AdministrationSSO IntegrationK–12 Rostering DataData Privacy Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportImplementationIntegrationData AnalysisAPI Response HandlingCSV ManagementOAuth KnowledgeSAML KnowledgeBug ReproductionProcess Improvement

Soft Skills

Clear CommunicationOrganizationCoachingProblem-SolvingPatience

Tools & Technologies

CleverClassLinkGoogle WorkspaceMicrosoft Entra ID

Industry Keywords

K–12 EdTechFERPACOPPASIS Data FlowsData-Sharing Scopes

About the role

Key responsibilities & impact

Set up, configure, and launch Clever and ClassLink rostering and SSO integrations for school and district customers
Serve as the technical point of contact for district IT administrators during onboarding
Troubleshoot synchronization and login issues, including missing students, duplicate accounts, incorrect associations, and SSO errors
Monitor integration health and proactively resolve synchronization failures
Manage Epic apps in Clever and ClassLink partner portals, including app settings, data-sharing scopes, and district requests
Partner with Engineering to reproduce bugs, write tickets, and test fixes and new integration features
Coach Customer Success, Support, and Sales on integrations and customer expectations
Create and maintain help-center articles, internal runbooks, and setup guides
Track integration metrics and recommend process improvements
Support back-to-school periods with high rostering volume

Requirements

What you’ll need

2+ years in a technical support, implementation, or integration role, ideally in K–12 edtech
Hands-on experience administering or supporting Clever and/or ClassLink, including rostering, SSO, or both
Solid understanding of K–12 rostering data, including students, teachers, sections, schools, and SIS data flows
Working knowledge of SSO concepts, including OAuth and SAML
Experience with identity providers such as Google Workspace and Microsoft Entra ID
Comfort working with CSVs, spreadsheets, and API responses to diagnose data issues
Clear, patient communication with non-technical teachers and district IT staff
Strong organization and ability to manage multiple district setups in parallel
Familiarity with student data privacy requirements, including FERPA, COPPA, and state privacy agreements