Epic Kids

General

• Set up, configure, and launch Clever and ClassLink rostering and SSO integrations for school and district customers
• Serve as the technical point of contact for district IT administrators during onboarding
• Troubleshoot synchronization and login issues, including missing students, duplicate accounts, incorrect associations, and SSO errors
• Monitor integration health and proactively resolve synchronization failures
• Manage Epic apps in Clever and ClassLink partner portals, including app settings, data-sharing scopes, and district requests
• Partner with Engineering to reproduce bugs, write tickets, and test fixes and new integration features
• Coach Customer Success, Support, and Sales on integrations and customer expectations
• Create and maintain help-center articles, internal runbooks, and setup guides
• Track integration metrics and recommend process improvements
• Support back-to-school periods with high rostering volume

Explore Integration Specialist at Epic Kids. Review requirements and application details.

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Integration Specialist