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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in training customers on software solutions, particularly the Elite Extra platform, while effectively managing relationships and driving sales success. Strong communication and organizational skills are essential for developing value propositions and coordinating with cross-functional teams.
Highest-signal resume keywords
Sales Success In Software IndustryCustomer Training On Elite ExtraExperience With SalesforceBachelor's Degree PreferredTime Management And Organization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer TrainingSales Strategy DevelopmentROI Cost/Benefit AnalysisValue Proposition DevelopmentCross-Functional Coordination
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationAttention To DetailProcess-Oriented Approach
Tools & Technologies
Salesforce
Industry Keywords
Software IndustrySales-Oriented ActivitiesCustomer Relationship ManagementUpselling Products And Services
About the role
Key responsibilities & impact- Train new Epicor customers on the Elite Extra product
- Upsell products and services to existing customers
- Represent the company to the customer and the customer to the company in sales-oriented activities
- Partner with sales and implementation teams to train customers on the Elite Extra platform
- Understand customer and prospect business objectives and create appropriate solutions
- Develop and manage relationships within existing customers
- Develop value propositions based on ROI cost/benefit analysis
- Coordinate cross-functionally within and outside the sales team
- Travel as needed to support sales efforts
Requirements
What you’ll need- Proven track record of sales success in the software industry
- Excellent written and verbal communication skills
- Ability to manage time and stay organized
- Strong attention to detail and process-oriented approach
- Experience with Salesforce preferred
- 3+ years applicable experience and demonstrated success/knowledge
- Bachelor’s degree preferred
Benefits
Comp & perks- Comprehensive health and wellness benefits
- Opportunities for mentorship, continuing education, and focused career goal setting
- Free LinkedIn Learning licenses
- Mentoring Program
- Inclusive, global workplace
- Policies encouraging time off to rest, recharge, and reconnect
- Support for international relocations and permanent residency processes