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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in processing orders and contracts, auditing project documentation, and resolving customer inquiries. Strong attention to detail and effective communication skills in English are essential for supporting project accuracy and issue resolution.
Highest-signal resume keywords
Order ProcessingContract ManagementBilling AuditingProblem-SolvingMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingContract ManagementBilling AuditingData ValidationProject Documentation Review
Soft Skills
Attention to DetailTime ManagementProactive AttitudeClear CommunicationEagerness to Learn
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft Outlook
Industry Keywords
Professional ServicesProject SetupCustomer AgreementsInvoicingRFC
About the role
Key responsibilities & impact- Review and process Professional Services orders and contracts to set up projects in internal systems.
- Process contract/project updates and cancellations requested by internal teams or customers.
- Handle manual adjustments, ensuring correct approvals and accounting rules are followed.
- Audit project documentation and validate that systems reflect customer agreements.
- Audit billing data prior to final invoicing.
- Research and resolve customer inquiries related to billing, credits, or adjustments.
- Communicate with other Epicor departments to support issue resolution and order accuracy.
Requirements
What you’ll need- Being enrolled and pursuing a university degree in a related field.
- Advanced English.
- Eagerness to learn and a proactive attitude.
- Strong problem-solving skills and attention to detail.
- Ability to multi-task and manage time effectively.
- Positive attitude and eagerness to learn new systems and processes.
- Clear written and verbal communication skills in English.
- Proficiency with Microsoft Office tools such as Word, Excel, and Outlook.
- RFC
Benefits
Comp & perks- Comprehensive health and wellness benefits designed to support your overall well-being.
- Opportunities for mentorship, continuing education, and focused career goal setting.
- Free LinkedIn Learning licenses for everyone.
- Mentoring Program to boost personal development.
- Geographically specific programs to balance the cost of education with continued learning and personal development.
- Inclusive, global workplace.
- Policies encouraging time off to rest, recharge, and reconnect.
- Support for international relocations and permanent residency processes.