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Epicor

Product Manager – Retail

Epicor

. Gather and translate partner, customer, and internal stakeholder requirements into product specifications .

Posted 10/2/2026full-timeChicago • Illinois • United StatesMid-LevelSenior💰 $94,000 - $151,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management and business analysis, with strong analytical skills to translate business needs into actionable requirements. Proficient in managing product-related projects and collaborating cross-functionally to support product adoption and resolve issues.

Highest-signal resume keywords
Product ManagementBusiness AnalysisProject PlanningAnalytical SkillsCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Requirements AnalysisProject ManagementRetail TechnologyPoint-Of-Sale SystemsInventory ManagementSupply Chain ManagementOrder Management SystemsERP Systems
Soft Skills
Strong CommunicationRelationship ManagementProblem SolvingAbility To Navigate Ambiguity
Tools & Technologies
Microsoft OfficeInternal Product ToolsDevelopment Tools
Industry Keywords
Home Center IndustryNational AccountsFranchise NetworksMulti-Location Customer EnvironmentsPartner-Facing Product Management

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Gather and translate partner, customer, and internal stakeholder requirements into product specifications
  • Manage product-related projects through release cycles, including planning, requirements definition, development handoff, pilot support, and follow-through
  • Serve as day-to-day product liaison for a strategic retail partner
  • Analyze product, system, and data-related issues involving point-of-sale, inventory, order management, and related retail workflows
  • Partner with development, product, professional services, support, marketing, and organizational readiness teams to resolve issues and support product adoption
  • Champion customer and partner needs internally and engage resources to solve problems
  • Support new application development by creating content, clarifying requirements, and preparing internal teams for product changes

Requirements

What you’ll need
  • Experience in product management, business analysis, requirements analysis, project planning, or a similar role
  • Strong analytical skills and ability to translate business needs into actionable requirements
  • Ability to work cross-functionally with technical and non-technical teams
  • Strong communication and relationship-management skills
  • Ability to navigate ambiguity, manage competing priorities, and champion issues through resolution
  • Proficiency with Microsoft Office tools and ability to learn internal product and development tools
  • Willingness to travel regularly to a strategic partner campus
  • Home center industry experience is an advantage
  • Experience with ERP, retail technology, point-of-sale, inventory, supply chain, or order management systems is an advantage
  • Experience supporting product needs for national accounts, franchise networks, retail partners, or multi-location customer environments is an advantage
  • Familiarity with partner-facing product management, customer escalations, release readiness, or pilot implementations is an advantage
  • Located in the greater Illinois area or ability to travel there 2–3 times a month
  • Must be located in the greater Chicago or Illinois area or willing to relocate

Benefits

Comp & perks
  • Comprehensive health and wellness benefits
  • Mentorship and continuing education opportunities
  • Focused career goal setting
  • Free LinkedIn Learning licenses
  • Mentoring Program
  • Inclusive global workplace
  • Policies encouraging time off to rest, recharge, and reconnect
  • Support for international relocations and permanent residency processes