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Epicor

Quote to Cash Coordinator – Contract Management

Epicor

. Provide operational support for order processing or licensing activities .

Posted 9/18/2026full-timeMonterrey • MexicoJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in order processing, licensing activities, and data management within CRM and ERP systems. Capable of delivering quality results in a fast-paced environment while upholding company policies and providing excellent customer service.

Highest-signal resume keywords
Order ProcessingCRM Data EntryDocuSign ProficiencyCustomer Service SkillsIssue Management

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data ManagementOrder ManagementLicensing ActivitiesExcelWordPowerPoint
Soft Skills
Communication SkillsInterpersonal SkillsCollaboration
Tools & Technologies
CRM SystemsERP SystemsService Management SystemLicensing Tools
Industry Keywords
Quote-to-Order WorkflowHigh Transactional VolumeAdministrative TasksFast-Paced Environment

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Provide operational support for order processing or licensing activities
  • Enter data in CRM and ERP systems
  • Uphold company policies and procedures related to the quote-to-order workflow
  • Manage issue intake for internal and external requests related to quoting, order management, and licensing
  • Operate license order fulfillment processes using different licensing tools and predefined procedures
  • Handle quoting, order management, and licensing issues in a service management system
  • Follow policies, processes, and procedures for assigned responsibilities
  • Assist with issues and collaborate across peer organizations
  • Review signed contracts and manage countersignatures using DocuSign

Requirements

What you’ll need
  • Proficient computer skills in Excel, Word, and PowerPoint
  • Must be able to work extended hours during high-volume peak periods, especially end of quarters
  • Ability to perform in a fast-paced, multi-tasking environment
  • Ability to handle high transactional volume and repetitive administrative tasks
  • Ability to deliver quality results under time constraints
  • Ability to collaborate with customers and peers to solve issues
  • Good communication and interpersonal skills
  • Excellent customer service skills
  • 1+ years of applicable experience
  • High School Diploma or related field of study preferred
  • DocuSign skills or ability to learn quickly required

Benefits

Comp & perks
  • Comprehensive health and wellness benefits
  • Mentorship opportunities
  • Continuing education
  • Focused career goal setting
  • Free LinkedIn Learning licenses
  • Mentoring Program
  • Geographically specific education support programs
  • Inclusive, global workplace
  • Work-life balance policies encouraging time off
  • Support for international relocations and permanent residency processes