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Epicor

Senior Director, Marketing Operations

Epicor

. Develop the marketing technology, operations and analytics vision, strategy, systems and analytics that enables intelligent decisions and accelerates growth .

Posted 9/22/2026full-timeUnited StatesSenior💰 $192,000 - $327,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing marketing technology strategies, managing marketing operations, and ensuring data compliance while driving performance measurement and actionable insights. Proven ability to lead and mentor teams in a global context, with strong analytical skills to assess program effectiveness and ROI.

Highest-signal resume keywords
Marketing Technology StrategyData Compliance (GDPR)Salesforce.com CRMProject ManagementTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Marketing OperationsData AnalysisCampaign TrackingAttribution ModelingLead ScoringSegmentationFunnel EfficiencyTAM PenetrationProgram ROI MeasurementMarketing Analytics
Soft Skills
Strong Communication SkillsPresentation SkillsInterpersonal Skills
Tools & Technologies
Microsoft ExcelMS Office Suite
Industry Keywords
Omni-Channel Campaign StrategyMarketing Database ManagementExecutive-Level ReportingLong-Term PlanningInternational Team Management

Tech Stack

Tools & technologies
SFDC

About the role

Key responsibilities & impact
  • Develop the marketing technology, operations and analytics vision, strategy, systems and analytics that enables intelligent decisions and accelerates growth
  • Lead marketing operations, including marketing technology stack strategy, roadmap, administration, lead routing, scoring, segmentation, targeting, campaign tracking and attribution
  • Manage marketing database contact, quality, data compliance (GDPR) and accuracy
  • Partner with field marketing to develop omni-channel campaign strategy and plans
  • Maintain data quality and accuracy across Marketing systems
  • Drive marketing performance measurement and actionable insights with executive-level reporting
  • Monitor, analyze and report on marketing contribution to pipeline, program ROI, funnel efficiency, TAM penetration and goal achievement
  • Partner with marketing leaders on long-term planning, strategy and infrastructure
  • Lead, mentor and develop a global marketing technology, operations and analytics team

Requirements

What you’ll need
  • Ability to interact with senior management
  • Strong communication and presentation skills
  • Advanced knowledge of Microsoft Excel and other MS Office tools
  • Project management skills
  • Strong knowledge of CRM; Salesforce.com preferred
  • Strong ability to analyze quantitative data to determine program effectiveness, attribution, and ROI
  • 12+ years progressive experience and demonstrated success/knowledge
  • 7+ years managing and developing multi-discipline teams, preferably with international reach across multiple service types
  • 6+ years of specialized/industry experience
  • Bachelor’s degree or equivalent experience
  • Master’s degree preferred

Benefits

Comp & perks
  • Comprehensive health and wellness benefits
  • Opportunities for mentorship, continuing education, and focused career goal setting
  • Free LinkedIn Learning licenses
  • Mentoring Program
  • Inclusive, global workplace
  • Policies encouraging time off to rest, recharge, and reconnect
  • Support for international relocations and permanent residency processes