Data and Process Coordinator

. Support the Managed Services Center through data and process coordination .

Posted 9/25/2026full-timeRemote • United StatesMid-LevelSenior💰 $19 - $29 per hourWebsite

Tools & technologies

ServiceNow

Key responsibilities & impact

Support the Managed Services Center through data and process coordination
Collect and organize data from various sources
Perform data entry, verification, editing, and quality control
Reconcile MSC onboarding and Enhanced Maintenance Support data for the ServiceNow CMDB, including foundation load sheets
Assist with data validation and security protocols
Reconcile device data across multiple data sources
Reconcile vendor contracts and load sheets, including renewal follow-up
Maintain contract updates and task status updates in ServiceNow
Work with internal teams and vendors to ensure accurate CMDB information
Assist management with ServiceNow, knowledgebase, documentation, auditing, business continuity, and disaster recovery requests
Provide testing and quality assurance for tools and processes

What you’ll need

Associate degree or equivalent experience
Proficiency in Microsoft Excel
General IT-related principles
Excellent organizational skills
Excellent analytical skills
Excellent verbal and written communication skills
Ability to work independently in a remote setting
Knowledge of supporting and administrating ServiceNow
Foundations-level understanding of ITIL best practices
Willingness to perform keyboard-intensive work 90% of the time
Understanding of internal IT controls such as Sarbanes-Oxley and SSAE16 preferred

Comp & perks