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Inside Sales Representative
ePlus Technology Solutions. Research and quote product and service sales opportunities while maintaining advantageous profit margins .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales and customer service capabilities, with a focus on managing customer orders, developing relationships, and executing successful project opportunities. Proficient in utilizing CRM systems and Microsoft Office Suite to enhance operational efficiency and communication.
Highest-signal resume keywords
Sales ExperienceCustomer Service SkillsMicrosoft Office SuiteIT Industry KnowledgeOrder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
QuotingOrder ManagementBOM DesignPricing NegotiationCustomer ReportingProposal RequestsProblem SolvingAttention to DetailProject SupportVendor Relationship Management
Soft Skills
Communication SkillsInterpersonal SkillsTeam PlayerSelf-MotivatedOrganizational Skills
Tools & Technologies
CRM SystemsCustomer PortalsGeneral Computer Applications
Industry Keywords
Sales OpportunitiesProfit MarginsCustomer OrdersVendor ProgramsPromotionsCampaigns
About the role
Key responsibilities & impact- Research and quote product and service sales opportunities while maintaining advantageous profit margins
- Assist with project opportunities and support run-rate business, including quoting, ordering, open-order management, and post-order support
- Coordinate with engineering for BOM design and validation
- Assist with deal registration and pricing negotiation
- Uplift sales opportunities with warranties, services, accessories, and supplies
- Assist with CRM entries, engineering requests, and contract requests
- Execute and manage customer orders through successful delivery
- Use customer portals for proposal requests, PO receipt confirmations, and shipping information
- Resolve customer and supplier problems proactively
- Develop and grow customer, vendor, and manufacturer relationships
- Expand the ePlus footprint within each account
- Provide customer and sales reporting
- Maintain knowledge of key products, services, vendor programs, promotions, and campaigns
- Communicate professionally with internal and external customers
Requirements
What you’ll need- 1+ years of sales or customer service experience
- 4-year degree is preferred
- 1+ years in the IT industry is preferred
- Self-motivated, results-oriented team player with outstanding communication and interpersonal skills
- Ability to work independently and collaboratively and handle multiple tasks under tight deadlines
- Exceptional customer service and communication skills
- Excellent organizational and prioritization skills with acute attention to detail
- Ability to adapt and learn new technologies, products, and processes
- Ability to problem solve and exercise judgment
- Team oriented with a positive attitude
- Strong Microsoft Office Suite and General Computer Application skills
Benefits
Comp & perks- 401(k) eligibility
- Employee stock purchase program
- Vacation, sick time, and personal leave
- Medical, financial, and/or other benefits, dependent on the position offered
- Reasonable accommodations in accordance with relevant laws