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Danish Speaking Customer Support Specialist
EPTA GROUP. Provide customer support to Danish-speaking customers via phone and email .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates near-native Danish language proficiency and intermediate English skills while providing exceptional customer support. Capable of managing service requests, coordinating technician activities, and ensuring smooth operations in a dynamic, multinational environment.
Highest-signal resume keywords
Near-Native Danish SkillsIntermediate English SkillsCustomer SupportMS Office ProficiencySalesforce Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer SupportService Request ManagementCase LoggingScheduling Maintenance VisitsProblem-Solving
Soft Skills
Strong CommunicationOrganizedDetail-OrientedProactiveCollaboration
Tools & Technologies
MS OfficeExcelOutlookSalesforce
Industry Keywords
Multinational EnvironmentCustomer ServiceTechnical Coordination
About the role
Key responsibilities & impact- Provide customer support to Danish-speaking customers via phone and email
- Manage service requests
- Schedule maintenance visits
- Coordinate technician activities
- Log and track cases accurately in internal systems
- Communicate with colleagues, subcontractors, and clients to ensure smooth operations
- Collaborate across shifts
Requirements
What you’ll need- Near-native skills in Danish
- At least intermediate English
- Strong communication and problem-solving skills
- Organized, detail-oriented, and proactive
- Comfortable working in a dynamic, multinational environment
- Proficient with MS Office, including Excel and Outlook
- Salesforce experience is a plus
- Fresh graduates are encouraged to apply
- Experience is not required; candidates may be fresh graduates
Benefits
Comp & perks- Supportive international team
- Tools and training to develop skills
- Opportunities for professional development and career growth
- Opportunity to contribute to a more sustainable future