EPTA GROUP

Human Resources

• Advise and support managers and senior leadership within a defined HR business area
• Support workforce planning, performance management, leadership, and organizational development
• Provide guidance on German labor law matters
• Manage complex individual and collective labor law issues, as well as individual personnel measures
• Build a trusting working relationship with the works council
• Prepare for and support discussions and negotiations
• Develop works council agreements
• Provide HR support for restructurings, reorganizations, and change and transformation projects
• Identify labor law and employee-related risks
• Develop pragmatic solutions with internal and external stakeholders
• Further develop and standardize HR and labor law processes
• Contribute to cross-functional HR projects and digitalization initiatives
• Advise managers and senior leadership on strategic and operational HR matters
• Support change processes

HR Business Partner – German Labor Law, Employee Relations

Engineer

• Lead product development and thermal design activities for commercial refrigerator design
• Communicate and collaborate effectively within and outside the organization with vendors and suppliers
• Optimize designs using Design for Manufacturing (DFM) and Assembly (DFA) principles
• Perform engineering design using hand calculations and 1D/2D thermal modeling
• Troubleshoot using DFMEA and root cause analysis
• Design heat exchangers and refrigerant piping in refrigerators
• Optimize airflow and select fans
• Generate and present reports for design approval
• Draft and publish internal engineering standards and procedures
• Design, develop, and test thermodynamical and aeraulic systems using sustainable alternative construction criteria

Thermal Engineer

General

• Provide day-to-day administrative support to After Sales team members
• Perform administrative and operational tasks in SAP
• Use Excel to organize, maintain, and process data
• Download and manage worksheets and relevant documentation
• Prepare, update, and maintain regular and ad-hoc reports
• Ensure accurate and timely data entry and documentation
• Collaborate with colleagues across the organization to support efficient processes and high customer service

Data Validation Intern

Customer Support

• Manage the full order lifecycle in SAP, from order entry to completion, ensuring accuracy and consistency of data
• Assist in pricing processes and support accurate cost calculations using internal systems
• Handle contracts related to the Retail Division, from order creation to closure, in line with internal policies
• Support project planning and tracking activities in internal systems, including stock reassignment and issue resolution
• Work closely with Planning and Procurement teams to ensure alignment between delivery schedules and operational plans
• Initiate shipment processes, manage stock transfers between locations, and support the resolution of delivery-related issues
• Process returns and rework activities, ensuring proper documentation and accurate system updates

Sales and Project Support Specialist, English Speaking

• Provide support to French-speaking customers via phone and email
• Manage service requests
• Schedule maintenance visits
• Coordinate technician activities
• Log and track cases accurately in internal systems
• Communicate with colleagues, subcontractors, and clients to ensure smooth operations
• Collaborate across shifts
• Contribute to customer service for Epta International BSC’s commercial refrigeration solutions

French Speaking Customer Support Specialist

Electrical Engineer

• Design the electrical part of refrigeration units and/or refrigeration plants using sustainable alternative construction criteria
• Lead product development and electrical design activities for commercial refrigerators
• Communicate and collaborate with vendors and suppliers
• Optimize designs using Design for Manufacturing (DFM) and Design for Assembly (DFA) principles
• Perform engineering design using hand calculations and 1D/2D engineering model analysis
• Integrate controllers, harnesses, plugs, luminaires, and other electrical/electronic components meeting electrical safety standards
• Generate and present reports for design approval
• Draft and publish internal engineering standards and procedures