French Speaking Customer Support Specialist

EPTA GROUP

. Provide support to French-speaking customers via phone and email .

Posted 9/21/2026full-timeBudapest • HungaryMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in providing customer support in French and English, with strong organizational and communication skills to manage service requests and coordinate technician activities effectively.

Highest-signal resume keywords

Near-Native French SkillsIntermediate English SkillsCustomer Service ExperienceProficient in MS OfficeSalesforce Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong Communication SkillsProblem-Solving SkillsOrganizedDetail-OrientedProactive

Tools & Technologies

MS OfficeExcelOutlookSalesforce

Industry Keywords

Customer SupportService RequestsMaintenance SchedulingTechnician CoordinationMultinational Environment

About the role

Key responsibilities & impact

Provide support to French-speaking customers via phone and email
Manage service requests
Schedule maintenance visits
Coordinate technician activities
Log and track cases accurately in internal systems
Communicate with colleagues, subcontractors, and clients to ensure smooth operations
Collaborate across shifts
Contribute to customer service for Epta International BSC’s commercial refrigeration solutions

Requirements

What you’ll need

Near-native skills in French
At least intermediate English
Strong communication and problem-solving skills
Organized, detail-oriented, and proactive
Comfortable working in a dynamic, multinational environment
Proficient with MS Office, including Excel and Outlook
Salesforce experience is a plus
Fresh graduates are encouraged to apply
Ability to work Monday to Friday, within 8:00am–18:00pm working hours, for 8 hours
Experience is not required; candidates with existing experience or fresh graduates may apply

Benefits

Comp & perks

A permanent position with a growing, future-focused company
An international environment with innovative tools and fresh ideas
Competitive salary
Annual gross HUF 770,780 cafeteria
An additional day of annual leave for your birthday
One paid day per year for company-organized volunteering activities
Employee referral bonus program
Eyeglass reimbursement
Peer-to-peer reward system with gifts and vouchers
Flexible home-office options to support a healthy work-life balance
Real opportunities to grow your career from day one
Tools, training, and opportunities to develop your skills