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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce development and administration, including proficiency in Apex, Visualforce, and Lightning Components. Capable of designing and implementing scalable solutions while effectively collaborating with stakeholders and managing integrations.
Highest-signal resume keywords
Salesforce Development ExperienceApex ProficiencySalesforce Administration KnowledgeAgile/Scrum MethodologiesSalesforce Certifications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ApexVisualforceLightning Web ComponentsSOQLSOSLREST APIsSOAP APIsSalesforce IntegrationsData Migration ToolsSalesforce Administration
Soft Skills
Problem-Solving SkillsCommunication SkillsAdaptabilityCuriosityLearning Agility
Tools & Technologies
SalesforceGitCI/CD ToolsJiraSage/ERPConcur
Certifications & Qualifications
Salesforce Developer CertificationSalesforce Administrator CertificationPlatform Developer I CertificationPlatform Developer II CertificationPlatform App Builder Certification
Industry Keywords
AgileScrumUser ManagementData QualityGovernance PracticesSalesforce Health CloudSales CloudMarketing CloudCustomer CommunityNon-profit Cloud
Tech Stack
Tools & technologiesCloudERPJavaJavaScriptSOAPVisualforce
About the role
Key responsibilities & impact- Develop, customize, and manage the Salesforce environment
- Design, develop, customize, and maintain Salesforce solutions using Lightning Web Components, Apex Classes, Apex Controllers, Apex Triggers, Flows, Visualforce, SOQL, and SOSL
- Develop and maintain Salesforce integrations using REST and SOAP APIs
- Design scalable and maintainable solutions aligned with business needs and technical best practices
- Partner with stakeholders to gather requirements and translate them into user-friendly Salesforce solutions
- Participate in requirements gathering, design, development, testing, deployment, documentation, and production support
- Troubleshoot production issues, identify root causes, and implement long-term solutions
- Participate in Agile ceremonies including sprint planning, backlog refinement, stand-ups, retrospectives, and estimation
- Work with the Product Owner and Scrum Master to clarify requirements and identify gaps
- Deliver work within sprint commitments while adapting to changing priorities
- Monitor Salesforce platform enhancements and recommend functionality and user-experience improvements
- Support Salesforce administration, including user management, security, reports, dashboards, Flows, validation rules, and system maintenance
- Respond to Salesforce support requests and troubleshoot user issues
- Maintain data quality, platform integrity, and governance practices
- Provide guidance and practical Salesforce solutions to business users
- Provide light development and administrative support for Sage/ERP and Concur/expense management systems
- Support data exchanges through APIs, CSV/SFTP files, or integration middleware
- Diagnose break/fix requests and minor enhancements for business systems
- Coordinate releases, patches, and production changes with IT and vendors; validate through UAT
- Maintain configuration notes, integration mappings, runbooks, and end-user guides
- Support reporting, operational analytics, reconciliations, and ad hoc extracts
- Manage ticket intake and prioritization, meet SLAs, and communicate status updates
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum of 2–3 years of hands-on Salesforce development experience with exposure to Salesforce administration
- Strong proficiency in Apex, Visualforce, Lightning Components, SOSL, and SOQL
- Working knowledge of Salesforce administration, including Flows, security, validation rules, reporting, dashboards, and user management
- Experience with Salesforce integrations, APIs, and web services
- Understanding of Agile/Scrum methodologies and experience working in a Scrum team
- Excellent problem-solving skills and ability to troubleshoot complex technical issues
- Ability to communicate technical concepts clearly to non-technical stakeholders
- Familiarity with Salesforce AppExchange products and third-party integrations
- Experience with data migration tools and techniques
- Salesforce Developer and/or Administrator certifications
- Eagerness for continued learning and development
- Exceptional verbal and written communication skills
- Ability to work amid evolving priorities and ambiguity
- Curiosity, learning agility, and willingness to take on responsibilities outside core development work
- Ability or strong interest in using AI-assisted development tools responsibly
- Preferred: experience in a small or mid-sized organization owning solutions from design through production support
- Preferred: experience partnering directly with business stakeholders
- Preferred: Salesforce certifications, including Platform Developer I & II, Platform App Builder, Administrator, or Advanced Administrator
- Preferred: Trailhead Badges / Super Badges
- Preferred: experience with Git and CI/CD tools
- Preferred: experience with Jira or other scrum boards
- Preferred: knowledge of Java, JavaScript, and web development frameworks
- Preferred: ability to work independently and manage multiple priorities
- Preferred: Salesforce Health Cloud, Sales Cloud, Customer Community, Marketing Cloud, and/or Non-profit Cloud knowledge and experience
Benefits
Comp & perks- Prospective candidate benefits information is provided in an attached “EH Benefits - Feb 2026 - Prospective Candidate Flyer.pdf”
- Equal employment opportunity protections covering race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and other characteristics protected by law