Account Manager

Equativ (formerly Smart)

. Establish and maintain long-lasting client relationships .

Posted 10/6/2026full-timeNew York City • New York • United StatesJunior💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management and campaign oversight, ensuring successful collaboration across teams to meet business goals and exceed client KPIs. Proficient in optimizing workflows and leveraging AI tools to enhance campaign performance and client satisfaction.

Highest-signal resume keywords

Client Relationship ManagementCampaign Performance MonitoringCross-Functional CollaborationAI Tool UtilizationCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Campaign ManagementWorkflow OptimizationKPI MeasurementProject ManagementUX/UI Improvement

Soft Skills

Strong CommunicationAutonomous WorkTeam CollaborationTime ManagementProblem Solving

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Managed Service OfferingsClient SatisfactionBusiness GoalsCreative EnvironmentAdvertising

About the role

Key responsibilities & impact

Establish and maintain long-lasting client relationships
Monitor Managed Service offerings
Collaborate with cross-functional teams to ensure campaign success and client satisfaction
Support, advise, and communicate challenges requiring attention
Retain customers through outstanding customer service and timely responses
Oversee end-to-end campaign lifecycles, timelines, calendars, and client deadlines
Monitor campaign performance and measure campaign success
Serve as point of contact for Sales, Product Development, Finance, and Engineering teams
Partner with Sales to capture accurate campaign information and materials in internal systems
Work with internal and external teams to drive business goals and help clients exceed KPIs
Maintain and optimize workflow systems and process transparency
Make UX/UI suggestions to improve internal tools, platforms, and client usability

Requirements

What you’ll need

Bachelor's degree (Advertising, Communications, or other business-related field)
1+ years of professional experience and/or internships preferred
AI curiosity and willingness to leverage AI tools
Strong oral, written, non-verbal, and listening communication skills
Ability to manage multiple priorities on tight deadlines
Ability to work autonomously and within a team in a fast-paced, creative environment

Benefits

Comp & perks

Variable incentive plan
Comprehensive benefits package
Flexible workplace
Reasonable accommodation throughout the application and/or interview process
Equal opportunity employment