Equativ (formerly Smart)

Account Manager

• Establish and maintain long-lasting client relationships
• Monitor Managed Service offerings
• Collaborate with cross-functional teams to ensure campaign success and client satisfaction
• Support, advise, and communicate challenges requiring attention
• Retain customers through outstanding customer service and timely responses
• Oversee end-to-end campaign lifecycles, timelines, calendars, and client deadlines
• Monitor campaign performance and measure campaign success
• Serve as point of contact for Sales, Product Development, Finance, and Engineering teams
• Partner with Sales to capture accurate campaign information and materials in internal systems
• Work with internal and external teams to drive business goals and help clients exceed KPIs
• Maintain and optimize workflow systems and process transparency
• Make UX/UI suggestions to improve internal tools, platforms, and client usability

Explore Account Manager at Equativ (formerly Smart). Review requirements and application details.