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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills in both English and French, with a focus on client support and administrative tasks. Proficient in managing press release distribution and maintaining client relationships while ensuring attention to detail and effective time management.
Highest-signal resume keywords
Bachelor’s Degree In English, Communications, Journalism, MarketingCustomer Service ExperienceFluency In English And FrenchPress Release DistributionMulti-Tasking Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Press Release FormattingAccount MaintenanceSEDAR FilingEDGAR FilingEmail List ManagementMultimedia Library Management
Soft Skills
Exceptional Time-Management SkillsAbility To Prioritize AssignmentsAbility To Maintain Focus In Stressful Situations
Industry Keywords
Client SupportAdministrative NeedsConsultative NeedsFast-Paced Environment
About the role
Key responsibilities & impact- Review clients’ press releases for grammatical errors, spelling errors, and inconsistencies; fact-checking is not required
- Format press releases to closely match the client’s original version
- Support clients with requests and enquiries via phone and email
- Assist with regulatory needs, such as SEDAR and EDGAR filing
- Assist with account maintenance, including managing email lists, adding users and accounts, and managing multimedia libraries
- Collaborate with teammates and across departments
- Develop knowledge of other Notified products
- Act as clients’ primary contact for administrative and consultative needs and press release service requests
- Distribute press releases through the global network to journalists, terminals, and websites
Requirements
What you’ll need- Bachelor’s degree from an accredited college or university with major course work English, Communications, Journalism, Marketing or related field required, or equivalent work experience in a similar position may be substituted
- 1-2 years of professional experience required
- Customer service experience in a fast-paced environment required
- Fluency in English and French required
- Excellent multi-tasking skills
- Ability to maintain focus in stressful situations
- Exceptional time-management skills
- Ability to prioritize assignments and meet deadlines
- Ability to work occasional overtime during high volume periods
- Required to work occasional weekend on-call shifts, holidays, and occasional remote monitoring shifts outside the typical schedule
- Satisfactory pre-employment screening checks
Benefits
Comp & perks- Remote work options
- Flexible work options
- Wellness benefits
- Competitive pay
- Hands-on experience and real-world projects
- Access to industry-leading tools
- Opportunities to build a meaningful career
- Diverse, global team environment