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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in facilities management, campus operations, and vendor performance management, with a strong focus on budget oversight, customer engagement, and operational governance. Proven ability to coordinate cross-functional teams and manage stakeholder relationships while ensuring compliance and risk management.
Highest-signal resume keywords
Facilities ManagementCampus OperationsVendor Performance ManagementBudget ManagementCustomer Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational GovernanceRisk ManagementFinancial PlanningForecastingCost OptimizationLease AdministrationContract Performance ManagementData Center OperationsProperty ManagementMaintenance Programs
Soft Skills
People LeadershipStakeholder CommunicationCustomer Relationship Management
Industry Keywords
Campus OversightVendor ManagementOperational ComplianceService Delivery ProgramsMulti-Party Real Estate
About the role
Key responsibilities & impact- Serve as the operational leader and steward of the Hampton GA Equinix campus
- Provide overall campus oversight across Facilities Management, Security Operations, Customer Engagement, Vendor Management, and site governance
- Coordinate with internal teams, joint venture partners, landlords, service providers, and customers
- Maintain oversight of leased, owned, and hybrid campus real estate interests
- Manage relationships with tenants, property management organizations, and joint venture partners
- Monitor campus agreements, site obligations, easements, property requirements, and governance considerations
- Partner with corporate real estate, legal, finance, and operations teams on site strategy, lease administration, renewals, and campus expansion
- Liaise with Facilities Management service providers and oversee contractual obligations, service levels, vendor performance, issue resolution, preventive maintenance, and continuous improvement
- Establish vendor accountability mechanisms and performance metrics
- Develop, manage, and oversee campus operating and facilities-related budgets
- Analyze expenditures, forecast requirements, identify cost optimization opportunities, and report budget performance to leadership
- Champion customer engagement and improve customer satisfaction
- Address customer concerns and serve as the senior point of contact for escalations
- Build customer and stakeholder relationships and communicate operational activities, service impacts, planned maintenance, capital projects, and campus initiatives
- Represent customer interests in operational planning while balancing business objectives, compliance, and risk management
Requirements
What you’ll need- Progressive experience in facilities, campus operations, property management, data center operations, corporate real estate, or related operational environments; typically 8+ years
- People leadership, matrix leadership, or management of outsourced service providers; typically 3+ years
- Experience managing large-scale operational budgets and vendor contracts
- Experience coordinating cross-functional operational activities across multiple stakeholder groups
- Experience working within leased, owned, or multi-party real estate environments
- Experience leading operational governance, risk management, and service delivery programs
- Knowledge of facilities operations and maintenance programs
- Knowledge of vendor governance and contract performance management
- Experience managing customer escalations and stakeholder communications
- Understanding of lease obligations, property agreements, and operational compliance requirements
- Experience with financial planning, forecasting, budget management, and cost optimization
- Demonstrated ability to drive operational performance through metrics and reporting
Benefits
Comp & perks- Employee Assistance Program
- Health insurance plans
- Life insurance plans
- Disability insurance plans
- Voluntary insurance plans
- Retirement plan contributions by employee and Equinix
- Accrued paid time off (PTO)
- Paid holidays
- Disability accommodations in the employment process
