Senior Director, Process Excellence

Equinix

. Facilitate working sessions with business leaders and forward-deployed engineers to examine current work flows, identify bottlenecks, handoffs, and rework, and define future flows .

Posted 10/5/2026full-timeDallas • Texas • United StatesSenior💰 $205,000 - $308,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Lean, Six Sigma, and BPM methodologies to drive process excellence and operational improvements in complex organizations. Capable of integrating AI and automation into business processes while fostering collaboration among senior leaders and stakeholders.

Highest-signal resume keywords

Lean MethodologySix SigmaBusiness Process Management (BPM)AI IntegrationChange Management Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Process RedesignValue Stream MappingProcess MiningAnalyticsOperational Excellence

Soft Skills

FacilitationCoachingCredibility with Senior LeadersOrganizational Behavior UnderstandingCommunication

Tools & Technologies

Digital PlatformsAutomation ToolsManagement PracticesContinuous Improvement Systems

Certifications & Qualifications

Lean Six Sigma CertificationChange Management Certification

Industry Keywords

Enterprise-Level ChangeGlobal OrganizationsCapability ProgramsInfrastructure Environments

About the role

Key responsibilities & impact

Facilitate working sessions with business leaders and forward-deployed engineers to examine current work flows, identify bottlenecks, handoffs, and rework, and define future flows
Combine Lean, Six Sigma, BPM, value stream thinking, process, and process mining to drive measurable gains in speed, quality, cost, and decision-making
Help business leaders design for decisions and outcomes, integrating AI, automation, and human judgment appropriately
Advise senior leaders on where AI applies and challenge designs that merely accelerate existing processes
Connect business leaders, the Digital and AI organization, and change efforts from opportunity identification through deployment and adoption
Promote ongoing visibility into redesigned process performance and detect drift early
Establish an enterprise approach to prioritizing, framing, and launching value stream redesigns
Develop Equinix management practices and operating systems based on continuous improvement principles
Build standards, templates, routines, and other tools with partners
Partner with HR to align practices with leadership expectations, language, learning, and capability pathways
Coach selected organizational areas on operating systems and process redesign
Decide what practices are standardized enterprise-wide versus flexible by region or function
Embed process excellence disciplines at scale and build communities of practice in process redesign and AI-enabled improvement
Assess practice maturity, establish feedback loops, and refine the system based on adoption and effectiveness

Requirements

What you’ll need

12–15+ years leading enterprise-level operational excellence, process excellence, or large-scale change in complex, global organizations
Fluency in Lean, Six Sigma, BPM, and value stream methods
Ability to apply process excellence methods to redesign end-to-end work flows
Working knowledge of AI, analytics, automation, and digital platforms
Ability to translate technology capabilities into business outcomes
Strong facilitation and coaching skills
Credibility working with senior leaders and executives
Experience developing management practices and tools built on lean principles and helping an organization adopt them at scale
Deep understanding of organizational behavior and changing habits and shared language
Comfort building without an established playbook and balancing structure with pragmatism
Bachelor’s degree in Business, Engineering, or equivalent experience
Hands-on experience with process or task mining preferred
Experience partnering with HR on capability programs preferred
Experience in technology, services, or infrastructure environments preferred
Lean Six Sigma, change management, or comparable certification preferred

Benefits

Comp & perks

Employee Assistance Program
Health, life, disability, and voluntary insurance plans (US)
Retirement plan contributions (US)
Accrued paid time off and paid holidays (US)
Healthcare coverage, life, disability, and optional benefit plans (Canada)
Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP), and Tax-Free Savings Plan (TSFA) (Canada)
Vacation, personal time, and paid holidays (Canada)
Bonus eligibility
Potential equity offering depending on position
Disability accommodations during the employment process