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Tech Stack
Tools & technologiesCloudPMP
About the role
Key responsibilities & impact- Lead regional data center deployment teams across the US East Region
- Deliver customer implementations, data center infrastructure deployments, and data center readiness activities
- Establish operational objectives, priorities, policies, and procedures for regional performance
- Manage workforce planning, budgets, operational excellence, customer experience, and cross-functional alignment
- Provide leadership, direction, coaching, succession planning, organizational design, and employee development
- Lead regional deployment strategies and translate organizational goals into measurable operational plans
- Partner with Sales, Customer Success, Operations, Construction, Product Management, Network Engineering, and Supply Chain
- Own regional deployment performance and oversee standard, non-standard, complex, and large-scale customer deployments
- Manage project plans, schedules, dependencies, risks, resource requirements, governance, and delivery predictability
- Serve as executive sponsor and highest-level escalation point for critical customer engagements and complex regional issues
- Drive continuous improvement, process standardization, automation, best-practice adoption, and operational transformation
- Establish risk governance frameworks and resolve systemic delivery issues
- Develop KPIs, lead forecasting, capacity planning, performance reporting, and data analysis
- Support deployment-related tools and platforms and drive technology adoption
- Oversee vendor activities, vendor performance, services, and materials delivery
- Own regional operating budgets, headcount forecasting, contractor utilization, workforce capacity, and cost optimization
Requirements
What you’ll need- Typically requires 12+ years of relevant experience in technical deployment, infrastructure delivery, project management, construction management, data center operations, telecommunications, or related disciplines
- Demonstrated experience within data center, colocation, cloud infrastructure, telecommunications, real estate, or mission-critical operations environments
- 5+ years of experience leading managers and/or geographically dispersed teams
- Demonstrated success managing large-scale, complex customer implementations and infrastructure deployment programs
- Strong people leadership experience with a track record of developing high-performing teams
- Strong executive presence and ability to influence stakeholders across multiple functions and organizational levels
- Experience managing operational metrics, forecasting, capacity planning, and business performance reviews
- Excellent communication, negotiation, stakeholder management, and problem-solving skills
- Strong financial acumen and budget management experience
- Bachelor's degree in Engineering, Construction Management, Business, Information Technology, Project Management, etc. or equivalent experience
- Knowledge of construction delivery, site readiness, capacity management, and real estate deployment processes
- Proven success leading organizational change and operational transformation initiatives
- PMP, PgMP, Agile, Lean Six Sigma, or equivalent certifications
- Experience leveraging data analytics, automation, and AI-enabled solutions to improve operational performance
Benefits
Comp & perks- Employee Assistance Program
- Health insurance
- Life insurance
- Disability insurance
- Voluntary insurance plans
- Retirement plan with employee and employer contributions
- Accrued paid time off (PTO)
- Paid holidays
- Bonus eligibility
- Potential equity offering
- Disability accommodations during the employment process