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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing health plan partnerships, ensuring client satisfaction, and delivering program KPIs. Proficient in project management and building relationships within complex healthcare organizations.
Highest-signal resume keywords
Health Plan ManagementProject ManagementClient Relationship ManagementHealthcare Landscape UnderstandingAnalytical Abilities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program DeliveryKPI GenerationContract ManagementImplementation StrategyAccount Management
Soft Skills
Interpersonal SkillsRelationship BuildingCollaboration
Tools & Technologies
Project Management Tools
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Managed Care OrganizationsPayerProviderHealthcare
About the role
Key responsibilities & impact- Serve as a trusted partner for health plans from implementation through ongoing value delivery
- Support multiple health plan partners
- Represent partner interests and needs to internal stakeholders, including product, operations, member support, and clinical care
- Manage day-to-day program delivery and deliver program KPIs
- Partner with Patient Acquisition & Marketing teams on payor penetration and growth strategy
- Own health plan satisfaction, renewals, expansion opportunities, contract adherence, contract P&L, and contract utilization
- Produce and deliver actionable client meeting agendas and reporting content
- Execute implementation and account management strategy to achieve program milestones and exceed expectations
- Perform other duties as assigned
- Travel to client meetings at least once per quarter
Requirements
What you’ll need- Bachelor's degree from an accredited institution
- X years of experience
- Previous experience in mental health working with Managed Care Organizations
- Proven experience working with multidisciplinary teams to deliver against aggressive project timelines using project management tools and processes
- Strong interpersonal skills and ability to build working relationships within complex organizations
- Demonstrated experience owning and managing multiple concurrent relationships with a diverse client base
- Analytical abilities to generate program KPIs and insights for internal and external stakeholders
- Strong understanding of the healthcare landscape, specifically payer and provider focused
- Passion for living Equip’s mission and values
- Must live with immediate access to the airport and reliable transportation
- Must be legally authorized to work in the United States for any employer; visa sponsorship information is requested
Benefits
Comp & perks- Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays
- Generous parental leave
- Competitive Medical, Dental, Vision, Life, and AD&D insurance
- Equip pays for a significant percentage of benefits premiums for individuals and families
- Spring Health, a 100% employer-paid mental health benefit through Guardian
- 5 free therapy sessions and 5 free coaching sessions per year for you and each of your dependents
- Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more!
- HealthJoy, a 100% employer-paid healthcare concierge platform
- 401K Option
- $50/month stipend for home internet expenses
- $250/month stipend for a co-working space
- Initial work-from-home stipend of up to $500
- Reload of $200 on the home office stipend at the 3-year mark and then every other year after that
- Company Laptop
- Offers Bonus