Director, Business Operations

Equip

. Own strategic planning, goal setting, and operational cadence for the Care Operations department .

Posted 10/10/2026full-timeRemote • United StatesLead💰 $140,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic planning, operational efficiency, and change management within healthcare environments. Proficient in data analysis, project management, and team leadership to drive performance and improve patient and provider experiences.

Highest-signal resume keywords

Strategic PlanningChange ManagementData AnalysisProject ManagementTeam Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SQLOperational EfficiencyProcess ImprovementPerformance MetricsData Reporting

Soft Skills

Effective CommunicationProblem SolvingTeam Management

Tools & Technologies

ExcelGoogle Sheets

Industry Keywords

Healthcare AdministrationBusiness OperationsManagement ConsultingHigh-Growth Environment

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own strategic planning, goal setting, and operational cadence for the Care Operations department
Lead analysts and project managers through direct management, performance oversight, and professional development
Design and execute initiatives improving operational efficiency, regulatory compliance, and patient and provider experience
Direct data analysis and operational reporting to uncover trends, diagnose root causes, and create scalable action plans
Partner with cross-functional leadership to build, pilot, and implement standardized processes, project plans, and change management strategies
Establish tracking frameworks, operational metrics, and performance dashboards for accountability and quality control
Develop scalable operational infrastructure, best-practice documentation, and continuous improvement mechanisms
Perform other duties as assigned

Requirements

What you’ll need

5+ years of professional experience in business operations, management consulting, program management, or a related field within a healthcare or high-growth environment
Bachelor’s degree in business, operations, healthcare administration, or a related field (or equivalent practical experience)
Experience managing direct reports, including analysts or project managers, and driving team performance
Experience leading end-to-end strategic project management, process improvement, and change management initiatives
Experience writing and utilizing SQL to query complex datasets and translate operational data into actionable insights
Ability to design, pilot, and implement scalable operational processes across cross-functional teams
Proficiency using data analysis and spreadsheet tools such as Excel and Google Sheets
Ability to manage competing priorities, resolve complex operational challenges, and communicate effectively with senior stakeholders
Must be legally authorized to work in the United States
Must not require employment visa sponsorship now or in the future

Benefits

Comp & perks

20% Annual Performance-Based Bonus Potential
Flex PTO policy (3-5 wks/year recommended)
11 paid company holidays
Generous Parental Leave
Competitive Medical, Dental, Vision, Life, and AD&D insurance
Equip pays for a significant percentage of benefits premiums for individuals and families
Spring Health, a 100% employer-paid mental health benefit through Guardian
5 free therapy sessions and 5 free coaching sessions per year for you and each of your dependents
Employee Assistance Program (EAP)
HealthJoy, a 100% employer-paid healthcare concierge platform
401K Option
$50/month stipend for home internet expenses
Initial work-from-home stipend of up to $500
$200 home office stipend reload at the 3-year mark and every other year thereafter
Company Laptop