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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing software implementation projects, including full life-cycle project management, risk mitigation, and stakeholder communication. Proficient in utilizing project management methodologies and tools to ensure successful project delivery within budget and timelines.
Highest-signal resume keywords
Project ManagementRisk ManagementStakeholder CommunicationLeadership SkillsPMP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Management MethodologiesSoftware ImplementationBudgetingQuality AssuranceChange ManagementResource AllocationPerformance MonitoringStrategic PlanningBusiness AnalysisMulti-tasking
Soft Skills
Communication SkillsDecision-Making SkillsFlexibilityRelationship BuildingPresentation Skills
Tools & Technologies
MS OfficeMS ProjectMonday.comZendesk
Certifications & Qualifications
PMPPMI-ACPCBAP
Industry Keywords
US Judicial SystemConsultingProfessional ServicesSoftware DevelopmentWeb Technologies
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Manage multiple software implementation projects across the US
- Lead full life-cycle project management, including initiation, planning, execution, performance monitoring, communication, coordination, quality assurance, budgeting, and reporting
- Identify and manage project dependencies and critical paths
- Incorporate change management controls
- Identify, mitigate, and manage project risks through processes and tools
- Define project scope and deliverables aligned with business goals
- Establish milestones and monitor adherence to plans and schedules
- Estimate and ensure necessary resource availability and allocation
- Communicate and work across executive and non-executive organizational levels, internally and externally
- Manage project documentation and prepare operational handovers
- Manage communications for internal and external stakeholders
- Coordinate internal resources and third-party vendors
- Keep project owners and stakeholders informed about risks, scope deviations, and resource, schedule, or budget issues and opportunities
- Proactively manage project scope, timeline, quality, goals, and deliverables with senior management and stakeholders
- Conduct regular project status meetings with customers
- Build and maintain business relationships vital to project success
- Set and manage project expectations with team members and stakeholders
- Develop and deliver progress reports, proposals, requirements documentation, issue logs, action item registers, and presentations
- Contribute to project execution and management best practices and tools
- Conduct project closeouts and create recommendation reports and lessons-learned documentation
- Analyze customer needs and recommend new or improved processes supporting software implementations
Requirements
What you’ll need- Bachelor's degree in business/CS/MIS or related experience
- 5+ years of experience managing fixed price and time and materials software implementation projects
- Advanced understanding of project management methodologies and tools
- Skills in communicating with all levels of technical and operating management, including written and oral presentation skills
- Leadership and decision-making skills
- Proficiency with MS Office
- Experience in consulting / business analysis
- Ability to multi-task and manage multiple diverse projects with competing deadlines
- Strategic planning and thinking
- Flexibility in work time to coordinate with teams and clients in different US time zones
- Availability for travel of up to 25%, including possible weekend and nighttime activity as needed
- Genuine interest in client success and successful project delivery on time and within budget
- Preferred: Experience/knowledge of the US judicial system
- Preferred: PMP, PMI-ACP, or CBAP certification
- Preferred: Background in management consultancy, professional services, or similar in-house function
- Preferred: Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Preferred: Proficiency with MS Project, Monday.com, and Zendesk
Benefits
Comp & perks- Large annual bonus
- Autonomous work environment
- Multiple growth opportunities throughout the organization
- Casual culture
