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Associate Business Analyst – Client Success
Equus Software. Provide innovative solutions and solve problems to meet clients’ technical requirements .
Posted 9/26/2026full-timePlano • Texas • United StatesJuniorMid-Level💰 $62,000 - $70,000 per yearWebsite
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Provide innovative solutions and solve problems to meet clients’ technical requirements
- Support business and senior business analysts
- Support onboarding of Equus Workforce Solutions through technical configuration, troubleshooting, application issue replication, and system upgrade testing
- Keep current on application enhancements
- Problem-solve issues to resolution and partner with the team for support
- Organize client technical information during meetings and document technical specifications
- Perform requirements analysis, configuration, testing, and issue resolution
- Assist with client webinars, conferences, demos, and presentations
- Write test plans and test cases for quality assurance and user acceptance
- Conduct QA testing and report results
- Gain hands-on exposure to Equus products and client projects
- Develop relationships with clients and internal teams
- Participate in quarterly live chat rotations
- Participate in team standups, meetings, and client working sessions
- Participate in internal initiatives
- Research the global mobility and software industries and apply knowledge to daily activities
Requirements
What you’ll need- Bachelor’s degree in computer science or a related discipline from an accredited college/university
- Analytical and conceptual thinking skills
- Ability to efficiently handle data-intensive and time-sensitive tasks
- Excellent verbal and written communication and organizational skills
- Ability to understand client needs and technical expectations verbally and in writing
- Ability to manage multiple priorities and deadlines
- Strong analytical and detail-oriented skills
- Team player with a positive attitude
- Experience with multiple software and system-based applications
- Microsoft Office applications
- Technical background with understanding and/or experience in software development and/or web technology is desired
- Advanced Excel knowledge is desired but not required
- Knowledge and experience using Confluence and Jira is desired but not required
- Basic knowledge of SQL and SQL Server Management Studio
- No sponsorships available
Benefits
Comp & perks- Eligibility for discretionary bonus
- Flexible Health Benefits
- Holiday
- PTO 25 days
- Sick leave
- Retirement Matching 401(k)
- Maternity/Paternity benefits
- Volunteer Day
- Referral Program
- Mentoring Program
- L&D Program
- Casual dress code
- Regular team outings
- Innovation Day with every release
- Professional growth and subject-matter-expert development opportunities