Equus Software

Business Analyst

• Provide innovative solutions and solve problems to meet clients’ technical requirements
• Support business and senior business analysts
• Support onboarding of Equus Workforce Solutions through technical configuration, troubleshooting, application issue replication, and system upgrade testing
• Keep current on application enhancements
• Problem-solve issues to resolution and partner with the team for support
• Organize client technical information during meetings and document technical specifications
• Perform requirements analysis, configuration, testing, and issue resolution
• Assist with client webinars, conferences, demos, and presentations
• Write test plans and test cases for quality assurance and user acceptance
• Conduct QA testing and report results
• Gain hands-on exposure to Equus products and client projects
• Develop relationships with clients and internal teams
• Participate in quarterly live chat rotations
• Participate in team standups, meetings, and client working sessions
• Participate in internal initiatives
• Research the global mobility and software industries and apply knowledge to daily activities

Associate Business Analyst – Client Success