IT Field Engineer

Equus Workforce Solutions

. Visit client locations, including offices, data centres, or remote sites, to address technical issues .

Posted 10/30/2026full-timeRemote • Louisville • Kentucky • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting hardware and software issues, configuring and managing network devices, and providing technical support to end-users. Proficient in preventive maintenance and vendor management to ensure optimal system performance.

Highest-signal resume keywords

Troubleshooting Hardware IssuesNetwork Configuration ManagementPreventive MaintenanceTechnical SupportVendor Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Hardware InstallationSoftware ConfigurationNetwork TroubleshootingOperating System SupportPrinter SetupRouter ConfigurationFirewall ManagementSystem Performance MonitoringData BackupComponent Replacement

Soft Skills

Problem-SolvingAttention to DetailCommunicationInterpersonal SkillsCollaboration

Tools & Technologies

PrintersScannersRoutersSwitchesFirewalls

Certifications & Qualifications

CompTIA A+Network+Microsoft Certified: Azure Fundamentals

Industry Keywords

Technical SupportPreventive MaintenanceService RequestsEquipment InventoryVendor Performance

Tech Stack

Tools & technologies

AzureFirewalls

About the role

Key responsibilities & impact

Visit client locations, including offices, data centres, or remote sites, to address technical issues
Install, configure, and troubleshoot hardware and software components
Resolve network connectivity problems
Set up and maintain printers, scanners, and other peripherals
Diagnose and repair hardware failures involving laptops, desktops, servers, and switches
Replace faulty components such as hard drives, RAM, and power supplies
Perform preventive maintenance, including cleaning, updates, and backups
Assist users with software installations, updates, and patches
Troubleshoot operating systems and application issues
Provide guidance on best practices for software usage
Configure and manage routers, switches, and firewalls
Monitor network performance and security
Maintain records of service requests, resolutions, and equipment inventory
Prepare reports on system performance, incidents, and recommendations
Communicate with end-users to understand technical needs and provide timely solutions
Coordinate with external vendors and contractors
Evaluate vendor performance and manage relationships

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
Certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals are advantageous
Strong problem-solving skills and attention to detail
Excellent communication and interpersonal abilities
Ability to interact within cross-functional teams, ensuring effective collaboration and communication
Ability to work independently and adapt to changing environments

Benefits

Comp & perks

Employees can work remotely
Extensive learning opportunities
Networking programs
Equal employment opportunities
Reasonable accommodations for qualified individuals with disabilities throughout the application and hiring process