LMS Product & Solutions Analyst – DWI PSA

Equus Workforce Solutions

. Configure and maintain LMS learning plans, curricula, audiences, assignments, due dates, recurrence settings, and completion requirements .

Posted 10/19/2026full-timeRemote • Oregon • United StatesMid-LevelSenior💰 $45,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in LMS administration, data analysis, and business systems support, with a strong focus on process improvement and stakeholder communication. Proficient in Salesforce reporting, data validation, and technology recommendations to enhance learning experiences.

Highest-signal resume keywords

LMS AdministrationSalesforce ReportingData AnalysisProcess ImprovementRequirements Gathering

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ValidationWorkflow AnalysisProcess DocumentationUser Acceptance TestingAdvanced ExcelSQLPower BILearning Content ConfigurationData GovernanceBusiness Systems Support

Soft Skills

Problem-SolvingOrganizational SkillsStakeholder CommunicationWritten CommunicationVerbal Communication

Tools & Technologies

LMS PlatformsSalesforceData Visualization PlatformsMoodleCanvasLearnUponCornerstone

Industry Keywords

Business AnalysisEducational TechnologyWorkforce DevelopmentAgile MethodologiesSaaS Environments

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Configure and maintain LMS learning plans, curricula, audiences, assignments, due dates, recurrence settings, and completion requirements
Upload, configure, test, publish, version, update, and retire approved courses and supporting materials
Maintain learner profiles, enrollments, assignments, and completion records; research discrepancies and document corrections
Resolve cases involving access, enrollment, learning assignments, completion records, content functionality, reporting discrepancies, and system use
Provide support and guidance to learners, customers, instructors, administrators, and internal teams
Develop and maintain reports, dashboards, and KPIs in Salesforce, LMS platforms, and contracted solutions
Analyze data trends, risks, gaps, and opportunities and provide actionable insights to leadership and operations
Support customer, program, compliance, and operational reporting
Validate, reconcile, and monitor data quality across systems
Partner with stakeholders to identify business needs, outcomes, requirements, workflows, user stories, process maps, and future-state needs
Translate business needs into technology recommendations and maintain enhancement documentation
Support business systems beyond the LMS, including integrations, data flows, testing, issue tracking, and technology changes
Serve as DWI’s business liaison to APM IT
Evaluate user experiences, identify inefficient or high-risk processes, and recommend technology, automation, workflow, or documentation improvements
Support product roadmap planning, solution evaluation, testing, user acceptance, implementation, quality assurance, rollout, and adoption
Create and maintain system documentation, standard operating procedures, job aids, process maps, data dictionaries, troubleshooting procedures, and knowledge resources
Handle learner, customer, and organizational data according to confidentiality, privacy, security, access, retention, and appropriate-use requirements
Escalate suspected privacy, security, data-quality, or unauthorized-access concerns

Requirements

What you’ll need

Bachelor’s degree in Business, Information Systems, Educational Technology, Data Analytics, or a related field, or equivalent experience
Three or more years of experience in business analysis, reporting and analytics, LMS administration, business systems support, or a related role
Experience with Salesforce reporting and dashboard development
Experience administering or supporting an LMS, business system, enterprise application, or comparable technology platform
Strong requirements gathering, workflow analysis, process documentation, and problem-solving skills
Ability to validate data, identify trends and discrepancies, and communicate findings to technical and nontechnical audiences
Ability to assess cases, identify root causes, recommend practical solutions, and coordinate issues through resolution
Strong written, verbal, organizational, quality assurance, and stakeholder communication skills
Ability to work effectively across DWI, APM IT, vendors, customers, and other partners
Experience with LMS platforms such as Moodle, Canvas, LearnUpon, Cornerstone, or similar systems (preferred)
Experience configuring learning plans, maintaining learner records, uploading and testing learning content, or supporting LMS cases (preferred)
Experience in workforce development, education, training, or SaaS environments (preferred)
Experience with process improvement, system implementation, user acceptance testing, or technology change initiatives (preferred)
Knowledge of product management and Agile methodologies (preferred)
Familiarity with process mapping, data governance, business-level integration documentation, and knowledge management practices (preferred)
Experience with advanced Excel, Power BI or another data-visualization platform, SQL, or multi-system data analysis (preferred)

Benefits

Comp & perks

Remote work
Equal employment opportunities
Reasonable accommodations throughout the application and hiring process