Quality Policy Trainer

Equus Workforce Solutions

. Conduct quality reviews using statistical sampling, auditing and observation of work-in-progress .

Posted 11/5/2026full-timeRemote • Iowa • United StatesJuniorMid-Level💰 $50,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting quality reviews, evaluating compliance with policies, and developing employee training programs. Proficient in data analysis and communication to enhance staff competency and operational processes.

Highest-signal resume keywords

Quality Review ConductingWIOA KnowledgeData Entry SkillsMicrosoft Office ProficiencyEmployee Training Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Statistical SamplingAuditingCompliance EvaluationMonitoring Plan ImplementationOperational Procedure ReviewDocument Control SystemsTraining Material CreationPerformance Improvement DocumentationData AnalysisState Data Systems Familiarity

Soft Skills

Clear CommunicationInterpersonal SkillsCustomer-Service OrientationTeam CollaborationIndependent Work Ability

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Workforce Service ProgramsFederal RegulationsState RegulationsLocal Regulations

About the role

Key responsibilities & impact

Conduct quality reviews using statistical sampling, auditing and observation of work-in-progress
Evaluate compliance with policies, procedures and contract requirements
Identify, review and implement regular monitoring plans for required data
Review client eligibility and expenditure requests
Monitor files, reports and payment requests for compliance with local, state and federal requirements
Document staff performance and recommend coaching or training
Prepare monitoring documents and reports to support dissemination and performance improvement
Communicate data findings and recommendations for staff competency improvement
Coordinate with management and leads to schedule continued staff training
Develop and administer employee training programs in various classroom formats
Create training materials, including texts, handouts, class exercises and assessment tools
Review operational procedures and processes for compliance and provide technical assistance for process and quality improvement
Maintain training schedules, attendance records and pre/post-test evaluations
Update and maintain document control systems

Requirements

What you’ll need

Bachelor's Degree from an accredited college or university or equivalent experience
Two years of relevant work experience
Working knowledge of WIOA and all applicable local Workforce Service programs
Familiarity with applicable federal, state and local laws and regulations
Experience with state data systems preferred
Strong data entry skills
Proficiency in Microsoft Office products and various software programs for correspondence, reports, statistical compilation, analysis and database access
Ability to communicate clearly and concisely via presentations, in person, written and oral communications
Ability to work in a fast-paced team environment and independently with minimal direction
Excellent interpersonal skills and customer-service orientation
Valid driver's license and adequate vehicle insurance coverage

Benefits

Comp & perks

Equal employment opportunities
Reasonable accommodations throughout the application, interview, or selection process for qualified individuals with disabilities