Quality Policy Trainer

Equus Workforce Solutions

. Conduct quality reviews using statistical sampling, auditing, and observation of work-in-progress .

Posted 11/5/2026full-timeRemote • Iowa • United StatesJuniorMid-Level💰 $50,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting quality reviews, evaluating compliance with policies and regulations, and developing training programs to enhance staff competency. Proficient in data analysis and communication, with a strong focus on performance improvement and adherence to local, state, and federal requirements.

Highest-signal resume keywords

Quality Review ConductingCompliance EvaluationTraining Program DevelopmentData Analysis ProficiencyWIOA Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Statistical SamplingAuditingData EntryMicrosoft Office ProficiencyDocument Control SystemsPerformance ImprovementOperational Procedure ReviewTraining Material CreationMonitoring Document PreparationClient Eligibility Review

Soft Skills

Excellent Interpersonal SkillsCustomer-Service OrientationClear CommunicationTeam CollaborationIndependent Work Ability

Tools & Technologies

State Data SystemsVarious Software ProgramsDatabase Access Tools

Certifications & Qualifications

Bachelor's DegreeValid Driver's License

Industry Keywords

WIOAWorkforce Service ProgramsFederal RegulationsState RegulationsLocal Regulations

About the role

Key responsibilities & impact

Conduct quality reviews using statistical sampling, auditing, and observation of work-in-progress
Evaluate compliance with policies, procedures, and contract requirements
Identify, review, and implement plans for regular monitoring of required data
Review client eligibility and expenditure requests
Monitor files, reports, and payment requests for compliance with local, state, and federal requirements
Document staff performance and recommend coaching or training as needed
Prepare monitoring documents and reports to support performance improvement
Communicate data findings and make recommendations for improving staff competency
Coordinate with management and leads to schedule continued staff training
Develop and administer employee training programs in various classroom formats
Create training materials including texts, handouts, class exercises, and assessment tools
Review operational procedures and processes for compliance and provide technical assistance for process and quality improvement
Maintain training schedules, attendance records, and pre/posttest evaluations
Update and maintain document control systems

Requirements

What you’ll need

Bachelor's Degree from an accredited college or university or equivalent experience
Two years of relevant work experience
Working knowledge of WIOA and all applicable local Workforce Service programs
Familiarity with applicable federal, state and local laws and regulations
Experience with state data systems preferred
Strong data entry skills
Proficiency in Microsoft Office products and various software programs for correspondence, reports, statistical compilation, analysis and database access
Ability to clearly and concisely communicate via presentations, in person, written, and oral communications
Ability to work in a fast-paced, team environment and independently with minimal direction
Excellent interpersonal skills and customer-service orientation
Valid driver's license and adequate vehicle insurance coverage